Clinical Support Associate II

ProHealth Care • Village of Waukesha, WI

3d • Onsite

About The Position

Provides direct care to patients under the supervision and delegation of the Nurse Practitioner, Physician Assistant or Physician within ProHealth Medical Group. Provides care in partnership with the patient and their family, with the goal of supporting an optimal healing community. Support ProHealth Care's Mission, Vision, and Values while adhering to the ProHealth Experience customer service goals.

Requirements

• High School Diploma or Equivalent
• Completion of Medical Assistant, EMT, LPN, or other equivalent clinical training program
• BLS / CPR

Nice To Haves

• 1 to 3 years preferred

Responsibilities

• Efficiently prepare exam rooms by setting up proper equipment and supplies, following standard rooming workflows to prepare patients for provider exams, obtaining vital signs, health history verification, and ensuring accurate documentation in the EMR
• Clean exam rooms after each patient visit and maintain sufficient stock of supplies.
• Answer patient calls, obtain medical information, report test results, administer medications and vaccinations, prepare sterile fields, and assist with procedures as directed by providers.
• Perform therapeutic treatments, health screenings, specimen collection, Point of Care testing, and assist with splints or wound care under supervision.
• Respond to urgent situations, call for clinical assistance as needed, and assist in maintaining clinic medications, vaccinations, supplies, and equipment.
• Float to other departments or clinic locations as assigned by PHMG Leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED