Clinical Supervisor - Trueblood Housing - Emergency/Transitional Team

Frontier Behavioral Health•Spokane, WA

7d•$37 - $48•Hybrid

About The Position

Frontier Behavioral Health's Emergency/Transitional Team serves as on-site support staff for Trueblood class members—individuals with behavioral health needs involved in the criminal justice system—who are eligible for emergency and transitional housing with the goal of obtaining permanent supportive housing. The team provides on-site support to residents, ensuring a safe and welcoming environment, and intensive case management to TBCMs residing in emergency or transitioning housing. They develop and implement individualized service plans focused on housing stability, behavioral health, and community reintegration, and coordinate access to mental health, substance use, medical, and social services. The team also supports clients in navigating legal obligations, including court appearances and compliance with diversion programs, and collaborates with peer support specialists, health care providers, and employment coaches. The Supervisor is responsible for the day-to-day operations and oversight of their assigned program, providing supervision, training, and consultation to assigned staff. Supervisors promote engagement with enrolled clients to help participants overcome barriers, maintain stability in the community, engage in treatment services, and obtain and maintain services and housing. The supervisor ensures Trueblood enrolled clients are provided with all resources and services as outlined in policy, aids in forming community connections and partnerships, and promotes the use of diversion resources to minimize the use of emergency departments and incarceration.

Requirements

Master's degree in the behavioral related field.
Two years post master’s degree professional experience in clinical work and coordination of treatment services.
At the time of hire, must have applied for one of the following DOH credentials to meet the requirements of a Mental Health Professional as defined by WAC 246-341-0200: (a) Licensed Agency Affiliated Counselor (LAAC) OR (b) License Mental Health Counselor Associate (LMHCA) OR (c) Licensed Independent Clinical Social Worker Associate (LICSWA) OR (d) Licensed Marriage and Family Therapist Associate (LMFTA) AND THEN (e) Credential must be active with DOH within 6 months of hire date unless currently meeting preferred licensure credential requirement below.
Must have an unrestricted and valid driver’s license, active car insurance and must be willing to use their personal vehicle in the course of work.

Nice To Haves

Active DOH licensure (e.g., LMHC, LICSW, LMFT) in the State of Washington (Licensed employees have the title Supervisor II)

Responsibilities

Manage multidisciplinary teams including certified peer counselors, outreach and in-reach workers, housing specialists and mental health professionals.
Provide staff with training and resources to build relationships with eligible people in the community and help connect them with supports including housing, transportation, and health care.
Promote outreach and case management services for people who have significant barriers to accessing behavioral health and mainstream community supports.
Monitor the provision of housing support including housing subsidies; transportation assistance; support for accessing health services; and independent living skills training as applicable.
Coach and guide staff to assist Trueblood class members with accessing independent living options, including those who would benefit from short-term housing assistance beyond the 14‐day vouchers.
Ensure staff provide timely assistance to clients assessed to need housing support beyond what is offered through the crisis triage and stabilization facilities or the use of short-term voucher.
Develop community partnerships with law enforcement, local shelters, faith-based services, community court, jail and other entities that could assist in case finding efforts.
Work collaboratively with SPD and SFD, House of Charity, Eastern State Hospital, Providence Sacred Heart Medical Center and other emergency departments, and other community partners involved in serving Trueblood class members.
Continually seek areas of opportunity for program and process improvement and work in collaboration with the director to implement positive change.
Provide and role model effective leadership that engages, motivates and supports assigned staff.
Provide weekly supervision to assigned staff in a manner that promotes and develops a positive environment for members and staff.
Oversee implementation and adherence to organization-wide and department specific FBH policies, monitoring for compliance and addressing non-compliance as needed.
Assist staff to utilize productive conflict resolution techniques in handling conflict.
Monitor staff performance to ensure staff meet performance expectations; productivity requirements, compliance with required training, documentation and time keeping. Address employee performance concerns in a timely manner, utilizing HR support as needed. Complete employee performance reviews in a timely manner.
Escalate barriers, high risk situations, unresolved concerns, etc. to Director or appropriate individual as needed.
Oversee and ensure adherence with contracts related to assigned program. Maintain and provide required data as specified in the contract.
Provide direct clinical services and cover shifts as required.
Participate in peer review, supervision, intake and diagnostic staffing, in-house educational and administrative meetings as directed.
Be involved in quality improvement projects to assist the team in being successful at diverting inpatient admissions.
Supervise and train staff in achieving a level of expertise required to perform telephone triage, crisis intervention, motivational interviewing, trauma informed care, and treatment duties and monitor and evaluate clinical proficiency thereafter.
Requires travel to see clients in the community and travel between work sites.
Other duties as assigned.

Benefits

Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment!
9 Paid Federal Holidays!
Sick Leave – Extended Sick Leave and Paid Sick and Safe Time.
Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.
Medical, Dental and Vision
Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.
Flexible Spending Accounts
Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire.
Signing Bonus!
No-cost licensure supervision for those pursuing clinical licensure.
Federal and State Loan Forgiveness Program for qualifying Programs.
Reimbursement of License/Certification application fee that is required for the position.
Free Employee Assistance Program
Staff Discounts at various FBH partners throughout Spokane!