Clinical Supervisor

Crisis Connections • Seattle, WA

1d • Onsite

About The Position

As a Clinical Supervisor, you’ll strengthen the care we provide by strengthening the team—coaching, mentoring, and supporting crisis staff so they can deliver calm, skilled, compassionate support when it matters most. This is more than a supervisory role. It’s an opportunity to lead with purpose, elevate clinical excellence, and make a lasting impact across King County and Washington State. Our crisis services operate 24/7, and strong leadership makes all the difference. In this role, you’ll empower staff, strengthen systems, and ensure every caller receives care that is professional, humane, and recovery-oriented. Your leadership directly shapes the quality of support delivered to thousands of people each year. Shifts That Fit Your Life - Day and Swing shifts available. Choose a schedule that fits your life while leading meaningful work in a true 24/7 crisis setting. Flexibility and teamwork matter here—and they’re noticed and appreciated. We believe sustainable crisis work requires strong support. You’ll join a collaborative team culture that values debriefing, skill-building, and steady leadership—so you can lead effectively and take care of yourself while taking care of others.

Requirements

• A Master’s degree in counseling, social work, psychology, or a closely related field
• Qualification as a Mental Health Professional (MHP) in Washington State
• Experience working with individuals in crisis
• Strong communication, coaching, and leadership skills
• Comfort working in a phone-based or call-center clinical environment
• An appreciation for the importance of 24/7 crisis services
• Agency Affiliated Counselor (AAC) credential required by the end of the probationary period. Applications must be submitted within 30 days of hire. Crisis Connections will reimburse the cost of obtaining the credential.

Responsibilities

• Lead, mentor, and inspire a dedicated team of crisis professionals and paraprofessionals
• Provide real-time clinical consultation in a fast-paced, mission-driven environment
• Play a key role in training, coaching, and developing staff
• Ensure high-quality, compassionate service through clinical oversight and quality assurance
• Collaborate closely with leadership and community partners
• Be a trusted presence during critical moments—for both staff and the community

Benefits

• Reimbursement for the cost of obtaining the Agency Affiliated Counselor (AAC) credential.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees