Clinical Supervisor

Nexus Family Healing•Bismarck, ND

53d•$80,000 - $90,000•Hybrid

About The Position

Nexus-Family Healing offers mental health services, outpatient clinical services, and treatment foster care across North Dakota. They are seeking a Clinical Supervisor to support their Treatment & Foster Care teams in western North Dakota, with the position based out of either their Bismarck or Minot, ND offices. Nexus, founded in 1972, has grown into a nationally recognized network across five states, dedicated to closing gaps in care and creating brighter futures for those they serve. The organization embraces diversity, promotes equity, and fosters inclusion, striving for a workforce that reflects the diverse youth and families they serve. The Clinical Supervisor will oversee, lead, and develop staff, manage daily operations, and provide leadership to the Clinical team to meet budgeted census projections.

Requirements

Master's degree in Social Work, Clinical Counseling, or clinically related field required.
Must have an active LCSW, LPC, or LPCC licensure.
Experience in adolescent, adult, and family-based behavioral counseling and/or clinical experience required.
Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements.
Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
Must be able to successfully pass a DHS background check.
Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.
Successfully participate and complete a Crisis Intervention training and exam.

Nice To Haves

Five (5) years’ experience in adolescent, adult, and family-based behavioral counseling and/or residential experience preferred.
Two (2) years supervisory experience preferred.

Responsibilities

Develops, implements, and maintains operational and clinical policies, procedures and systems that support efficient and effective delivery of services to clients per Nexus guidelines.
Fosters a trauma-informed care environment; responsible for establishing and maintaining a positive clinical culture and identifying and implementing necessary changes to ensure success.
Advances daily decisions, problem-solves, and provides hands-on direction of all staff; works collaboratively with staff to monitor the healthy functioning of the clinical environment.
Contributes to the creation of and implementation of the organization and agency’s vision and strategic initiatives; guides assigned staff in working toward and achieving the agency’s goals and objectives.
Continuously monitors client treatment and proactively implements improvements and enhancements as warranted; identifies and analyzes potential or current opportunities and risk factors within the service area.
Collaborates with service leadership in evaluating long-term strategic changes that support the clinical process.
In collaboration with CQI (Quality), assesses and interprets service and performance data; identifies client and service trends, risk, outcomes, and compliance opportunities.
Maintains accountability and oversight of clinical processes, team performance, and service outcomes; may provide direct, individual, family, and group therapies to clients when applicable.
Facilitates the engagement, collaboration, questions and concerns of client and families.
Understands the training needs of the service area and agency; collaborates with Nexus home office in ensuring staff attend and participate in required trainings.
Regularly assesses and reviews staff performance and functioning, client needs, and service requirements.
Participates in the evaluation of prospective clients; ensures staff readiness and understanding of service area expectations.
Oversees the development and implementation of service and treatment plans.
Ensures client assessments are conducted, per established standards and guidelines.
Understands and abides by necessary licensing requirements and guidelines.
Ensures reports and records documentation are produced accurately and maintained in a consistent, timely, confidential, and professional manner.
Actively participates in the interviewing and hiring process; orients, mentors, trains, and develops staff with organizational and licensing guidelines, and ensures the process is consistently and effectively administered.
Monitors and facilitates the development of staff skills regarding service and treatment plans and the preparation and maintenance of client documentation.
Provides performance feedback to staff on an ongoing basis and conducts formal, performance evaluations that provide meaningful, constructive, positive, and developmental performance feedback.
Models, supports, and provides mentorship on the Nexus philosophy and treatment modalities.
Consults with Human Resources regarding employee corrective action or performance improvement opportunities.
Ensures confidentiality regarding client background and treatment; complies with Nexus policies involving client privacy, boundaries, and confidentiality.
Demonstrates compassion and understanding for feelings, opinions, and experiences of others, and communicates and interacts in a manner that is honest, positive, respectful, and professional.
Adheres to and monitors compliance with safety and health codes and procedures for staff, clients, and the facility; identifies areas of opportunities within health and safety compliance.
Regularly conducts inspections of service areas and reviews the client records; responds to and resolves health and safety concerns within a reasonable time frame.
Demonstrates acceptance and respectfulness of clients and coworkers toward diversity including gender, race, age, culture, ethnicity, class, religion, sexual preference, disability, and gender identity.
Recognize and value cultural differences in all aspects of work and service delivery.