Clinical Supervisor (After Hours)

Care360 HospiceHilliard, OH
Hybrid

About The Position

The Hospice Clinical Weekend Supervisor will serve as an active clinical leader for the after-hours team, providing real-time support, guidance, and decision-making assistance during evenings, nights, weekends, and holidays. This role involves answering triage calls, assessing patients over the phone, scheduling and managing overnight visits, and assisting with after-hours staffing coordination. The supervisor will also respond to emergent patient needs in the field when necessary, maintain a responsive leadership presence at the office, and remain accessible and accountable during assigned shifts to ensure continuity of care and operational effectiveness. The position requires demonstrating leadership presence, sound clinical judgment, and operational accountability. Additionally, the role involves engaging in ongoing professional development, traveling to patient residences for direct oversight and clinical intervention, maintaining oversight of medical supply management, and ensuring compliance with Medicare Conditions of Participation, state regulations, and CHAP accreditation standards. The Clinical Supervisor will collaborate closely with the Director of Clinical Services and provide supervision, mentorship, and clinical guidance to nursing and aide staff.

Requirements

  • Licensed Registered Nurse
  • A minimum of 2 years of HOSPICE experience
  • Leadership experience
  • Valid driver's License and Auto insurance Coverage
  • Reliable transportation
  • Knowledge of business management, governmental regulations, and CHAP standards

Responsibilities

  • Serve as an active clinical leader for the after-hours team, providing real-time support, guidance, and decision-making assistance during evenings, nights, weekends, and holidays as assigned.
  • Answer triage calls during assigned shifts while maintaining a calm, reassuring presence during emotionally intense situations.
  • Assess patients, symptoms, pain levels, and other concerns over the phone to determine the urgency of care and the need for in-person visits.
  • Schedule and manage overnight visits, ensuring appropriate staffing coverage and efficient routing.
  • Assist with after-hours staffing coordination, including scheduling coverage and assigning emergency or urgent visits to ensure timely patient care.
  • Personally respond to emergent patient needs in the field when necessary, including conducting visits to assess, intervene, and stabilize situations.
  • Maintain a responsive leadership presence by “landing” at the office between after-hours visits and calls to support coordination, documentation oversight, and team communication.
  • Remain accessible and accountable during assigned after-hours coverage to ensure continuity of care and operational effectiveness.
  • Demonstrate leadership presence, sound clinical judgment, and operational accountability across both routine and urgent care situations.
  • Engage in ongoing professional development to enhance nursing practice and leadership effectiveness through continuing education, workshops, and professional participation.
  • Travel to and from patient residences to provide direct oversight, supervision, and hands-on clinical intervention when required.
  • Maintain oversight of medical supply management to ensure adequate and appropriate inventory for patient needs.
  • Ensure all clinical operations comply with Medicare Conditions of Participation, state regulations, and CHAP accreditation standards.
  • Collaborate closely with the Director of Clinical Services and assume delegated leadership responsibilities as requested.
  • Provide consistent supervision, mentorship, and clinical guidance to nursing and aide staff to maintain excellence in patient care and regulatory compliance.
  • All other duties as assigned

Benefits

  • Medical, dental, and vision health Insurance
  • Paid Time Off
  • 401(k) Matching
  • Life Insurance
  • Growth opportunities
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