Clinical Supervisor - Gardiner Family Medicine

MaineGeneral Health•Gardiner, ME

About The Position

The Clinical Supervisor at Gardiner Family Medicine leads and develops a team of healthcare professionals while supporting efficient daily operations and high-quality, patient-centered care. The role coordinates staffing assignments, provides staff guidance and development, supports team performance, ensures clinical standards are followed, and collaborates on concerns and workflow improvements. The position is scheduled for 40 hours per week and is exempt. Candidates must have graduated from an accredited Medical Assistant program or hold one of the listed recognized Medical Assistant certifications or registrations. Compensation is based on factors including experience, qualifications, skills, and market considerations. The employer offers a total rewards package supporting physical, emotional, and financial wellness, as well as career development.

Requirements

  • Graduate of an accredited Medical Assistant program, or hold one of the following recognized certifications or registrations: Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA); certification through American Medical Technologists (AMT), the National Healthcareer Association (NHA), or the National Center for Competency Testing (NCCT); Registered Medical Assistant (RMA) through the American Registry of Medical Assistants (ARMA); or Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP). One of these qualifications is required.
  • Strong communication, organizational, and problem-solving skills.
  • Ability to lead, motivate, and support a collaborative team.
  • Commitment to delivering high-quality, patient-centered care.
  • Positive, approachable leadership style and passion for helping others grow.

Responsibilities

  • Coordinate daily staffing assignments, provide guidance, and support smooth clinical operations.
  • Provide orientation, training, mentorship, and ongoing feedback to team members.
  • Participate in hiring, performance evaluations, staff development, and employee relations.
  • Ensure departmental policies, procedures, and clinical standards are consistently followed.
  • Address complex concerns, support workflow improvements, and collaborate with the team to meet patient care needs.

Benefits

  • Health, dental, and vision benefits
  • Wellness programs and resources
  • Leave for new parents
  • Earned time plan for holidays, vacation, and personal needs
  • Employee Assistance Program for employees and household members
  • Payactiv access to earned wages before payday
  • Tuition reimbursement
  • 403(b) company matching contributions of up to 2% of eligible pay for eligible employees
  • 401(a) retirement income plan with another 2%
  • Insurance plans covering death, terminal illness, or serious injury from accident
  • Short-term and long-term disability insurance
  • Leadership-supported career development programs and learning resources
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