Clinical Supervisor: Nursing

21st Century Home Health Services•Roseville, CA

1d•Hybrid

About The Position

At 21st Century Home Health Services (21HHS), we treat every patient with the same empathy, compassion, and understanding we would show our own family. With more than 600 employees, we are the largest home health agency in San Francisco and the fastest-growing in the Bay Area. Our clinicians are dedicated not only to the patients they serve, but also to one another. The results speak for themselves: hospital readmission rates at 21HHS consistently remain under 10%, compared to an industry average of over 15%. We’ve also set a new benchmark for employee satisfaction in home health. Recognized as a 2024 Top Workplace, 21HHS fosters an environment of support, growth, and recognition through open communication and professional development opportunities. All opportunities at 21HHS require being in the field visiting patients in their homes. This is a Full-Time Clinical Supervisor: Nursing role with anticipated coverage in Sacramento. In this leadership role, you will be responsible for ensuring that patient care is coordinated and managed appropriately by a team of Registered Nurse (RN) Case Managers and LVNs. You will serve as the first point of escalation ensuring support is easily accessible in a timely fashion. You will participate in the identification, development, design, and implementation of nursing educational programs to support clinical excellence and determine success measures and evaluate the effectiveness of these programs to promote ongoing staff development as well as patient and customer satisfaction. You will also meet regularly with our customer to maintain relationships and provide updates such as readmission reports, offering insights to improve patient outcomes and reduce readmissions. This is a hybrid role with fieldwork and on-site duties based at the 21HHS office: Office: Spend 2 days per week in the office for administrative and team management duties. Fieldwork: Spend 3 days per week (average 12+ per week) in the field conducting supervisory visits and offering direct support to RN Case Managers.

Requirements

Two years' management or supervisory experience within the past five (5) years in a health care setting, preferably in Home Health.
Graduate of an accredited school of nursing, Bachelor’s Degree preferred.
Current CA Registered Nurse License (RN)
Current Basic Life Support (BLS) Card
Valid CA Drivers License with acceptable driving record
All license and certifications must be current at time of hire and sustained throughout your employment

Nice To Haves

Bachelor’s Degree preferred.

Responsibilities

Responsible for in the field oversight of clinicians who provide care and treatment to patients in their place of residence.
Handles incoming calls timely, and follows up as necessary to ensure appropriate actions are taken to meet the internal and external customer needs.
Coordinates training and educational programs for nurses within the field to improve clinical outcomes and competencies.
Assesses staff learning needs and formulates specific plans and goals for next evaluation period with employees, performs administrative call duties, and serves as a role model and resource for staff.
Functions as the first point of contact for field clinicians to assist in patient care escalations etc.
Coordinates at least bi-weekly Case Conferences with clinical team to discuss patients' progress and for revision of the care plan as needed to meet planned outcomes.
Reviews and evaluates each case by reviewing the services provided by clinicians, conferences, record review, discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is available at all times during operating hours to assist clinicians as appropriate.
Reviews patient’s clinical diagnosis, medications, procedures and clinical course.
Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing a plan of care.