Clinical Supervisor MA-C or LPN

Family Care Network•Bellingham, WA

1d•Hybrid

About The Position

Earn a Sign-On bonus (up to $3,000) when you join our team as a Clinical Supervisor MA-C, or LPN! This is a full-time position (30–40 hours/week), non-exempt (hourly). The role requires one weekend per month (Saturday and Sunday) and availability for rotating leadership calls and outside standard business hours. The Urgent Care Centers are open seven days a week, excluding Thanksgiving and Christmas. Placement within the wage range is determined by the candidate’s relevant experience.

Requirements

Completion of WA-accredited Medical Assistant or LPN program.
Active or interim Certified Medical Assistant (MA-C) or LPN licensure through the Washington State Department of Health.
Acquire and maintain BLS certification as per FCN BLS policy.
Demonstrates clinical understanding of providing care per standards.
Critical thinking, triage assessment, problem solving, and documentation reflect consistent meetings of standards, are demonstrated in meeting passing score of random chart review.
Consistently meets the overall Clinical competency standards for EMR documentation.
Accurately schedule, change, cancel appointments in practice management system.
Competency in accessing information from the hospitals EMR.
Effectively manage stress.
Discern and maintain confidentiality (i.e. HIPAA, proprietary information, disciplinary actions, etc.).
Works as part of a team, models a positive work ethic and customer friendly relations.
Prioritize and multitask detailed projects with frequent interruptions.
Excellent computer skills and proficiency working with MS Word, Excel, email and Databases.
Comprehend and communicate information accurately, clearly and professionally (verbally and in writing, in person and via phone) with patients, all levels of personnel, and other individuals and groups.
Employees are required to meet immunization standards in accordance with federal, state, and organizational health and safety guidelines, as applicable to the role.

Nice To Haves

Medical office experience preferred.
Prior experience in a leadership or supervisory role preferred.

Responsibilities

Performs the clinical skill set of their role (MA-C) per FCN standards and acts as a mentor, preceptor or trainer as needed for staff to achieve competency.
Ensure clinical staff meetings are held on a regular basis.
Acts as liaison between patients, staff and management at site, solving problems, issues and concerns in a professional manner.
Attends scheduled clinical leadership meetings to review regulatory, performance, clinical, legal/ethical or process concerns.
Actively participates in and promotes all FCN Initiatives.
Supervise and schedule clinical staff & other groups as directed by the Practice Manager.
Ensure clinical staff understand and adhere to appropriate protocols and processes as defined by applicable laws and Family Care Network.
Responsible for collaborating with other departments and agencies, including meetings and committees as appropriate.
Ensures routine clinical functions are monitored/assessed consistently to meet quality standards and compliance. (i.e.: medications and samples are checked for expirations and equipment is serviced and controls are performed according to manufacturer’s standards.)
Review and approve timecards as directed by Practice Manager.
Appropriate use and response to email in a timely manner.
Ensures clinical staff performs their role in compliance with applicable laws and FCN guidelines.
Responsible for ensuring adequate assessment, documentation and communication to Practice Manager and FCN administration when violation of policy, laws, rules or scope of practice is in question.
Responsible for timely completion of new hire clinical training competency form.
Responsible for ensuring demonstration and observation of operational procedures that are site specific are completed within the 90-day time period.
In collaboration with Practice Manager, conducts annual performance reviews.
In collaboration with Practice Manager, provides coaching and disciplinary action as needed.

Benefits

Sign-On bonus (up to $3,000)
Three Medical plan options
Two Dental plans, including orthodontia for children and adults
Employer-paid Vision coverage for employee and family
Expanded Employee Assistance Program (EAP) and mental health programs, including wellness and discounted gym memberships
Flexible Spending Account (FSA), Healthcare and Dependent Care
Health Savings Account (HSA) with an employer contribution of $1,500 (pro-rated based on enrollment eligibility)
Health Reimbursement Account (HRA), up to $1,500 ($3,000 for family coverage)
Employer-paid Life/AD&D insurance with optional supplemental additional coverage including a guaranteed issue amount with no health questionnaire
Voluntary Accident and Hospital insurance plans with annual wellness benefits
Paid Time Off (PTO), Paid Sick Leave (PSL), and Extended Illness Bank (EIB)
PTO, PSL, and EIB accrue starting on your first day, and you can use paid time off after the applicable days of employment
Full-time employees generally begin earning 18 days of PTO, increasing 33 days over time per our PTO policy.
Unlimited PTO hours rollover into the next year.
PSL accrues at 1 hour per 40 hours worked
EIB accrues up to 32 hours per year (pro-rated based on hours worked) for both part-time and full-time employees, with a maximum of 480 hours
401(k) plan with employer match, both Traditional and Roth options available
401(k) Profit Sharing Plan
Free financial planning guidance to support your retirement goals
Annual uniform allowance for clinical staff
Reimbursement of renewal fees for required licensure for clinical staff