Clinical Supervisor I

BRIDGES TO CHANGE INC•Portland, OR

11d•Hybrid

About The Position

This full-time Clinical Supervisor I provides manages all aspects of assigned program operations. The Clinical Supervisor I provides leadership, supervision, and development to program staff. This role ensures high-quality service delivery, contract and documentation compliance, effective coordination with community partners, internal behavioral health division alignment and collaborative support of participants through trauma-informed, recovery-oriented practices. The Clinical Supervisor I also assists with program development, quality assurance, and operational tasks as assigned to maintain effective, ethical, and participant-centered services across the organization.

Requirements

CADCI with 4000+ hours of supervised experience in substance use counseling, required
Meets Oregon Administrative Rules (OARs) section 309-019-0125 for clinical supervisors in a substance use disorder treatment programs
State ORCHARDS BCU background check clearance, required
Valid driver’s license, personal vehicle with active registration and liability insurance and acceptable driving record in accordance with Bridge’s to Change’s auto liability policy requirements, required
Minimum 2 years leadership experience in a behavioral health related setting, required
Skilled in provision of individual and group counseling using respect and compassion
Skilled in supporting a multidisciplinary team that includes clinicians, peer providers, interns, and administrative staff
Knowledge of at-risk populations and ability to serve such populations using evidence-based practices
Knowledge of Clinical Supervision models used in Behavioral Health
Well-developed clinical documentation skills and a strong commitment to quality management; ability to write accurate and concise reports while meeting tight deadlines
Demonstrated competency in supporting participants from diverse genders and communities, including understanding how social determinants, systemic inequities, and cultural factors influence engagement, safety needs, and recovery goals
Computer literate; functional ability with Microsoft programs and electronic health record systems, required
Demonstrated ability to establish and maintain clear professional boundaries while holding participants and staff accountable with compassion and consistency
Strong communication, trauma-informed engagement, and conflict resolution skills, with the ability to navigate emotionally charged or complex situations
Experience with crisis prevention, de-escalation, and intervention strategies in behavioral health or related settings
Ability to remain calm, regulated, and exercise sound judgment in high-stress or crisis situations
Ability to manage multiple priorities in a fast-paced, dynamic environment while maintaining attention to detail and participant safety
Ability to maintain high professional standards in interactions with participants, staff, and community partners
Demonstrated success working effectively in diverse, collaborative team environments, with strong skills in promoting inclusion and cultural responsiveness
Experience collaborating with community partners to identify service or system gaps and build partnerships that improve participant outcomes

Nice To Haves

CADCII strongly preferred
Bachelor’s degree in human services-related field, preferred

Responsibilities

Exercise independent judgment and decision-making in overseeing clinical program operations, directing clinical and frontline staff, resolving complex operational and participant-related issues, setting priorities, and ensuring continuity and quality of services.
Serve as the primary decision-maker for program-level operations and escalate high-impact concerns to senior leadership, as appropriate.
Guide program development, including enhancement of workflows, processes, service delivery and participant support to improve outcomes.
Collaborate professionally with community partners including contractors, treatment providers, parole/probation and other service and resource providers, conducting outreach to enhance partnerships.
Manage recruiting, onboarding, training, development, performance management and retention of program staff, fostering a positive and productive work environment.
Provide staff supervision in alignment with OAR guidelines, ensuring compliance with regulatory and organizational expectations
Ensure adequate staffing coverage by overseeing scheduling and delegation, supporting supervisors in managing gaps in coverage, and coordinating operational responses to maintain continuity of care and program operations.
Collaborate with the multidisciplinary team to ensure high-quality, coordinated participant care and strong team cohesion, appropriately deferring clinically complex or high-acuity cases to licensed behavioral health staff.
Provides culturally and trauma informed groups, individual and family counseling congruent with individual clinical needs.
Maintains fidelity to treatment models.
Conducts clinical screenings and evaluations using standardized instruments, ASAM and DSM-V-TR criteria.
Completes and maintains accurate and timely treatment documentation including individual service notes, service plans, reports where indicated, assessments, and service conclusion summaries to support participants.
Monitor and audit staff documentation to ensure adherence to organizational and regulatory standards, including meeting the direct-service minimum requirements, completing documentation within 24–72 hours, and maintaining high-quality, Medicaid-compliant progress notes and service records.
Foster a collaborative, inclusive and team-oriented environment, supporting conflict resolution and effective communication across the team.
Proactively identify participant, staff, compliance and program risks, taking ownership for timely mitigation by implementing appropriate interventions, escalating concerns to senior leadership, and ensuring documentation and follow-through in alignment with organizational policies.
Provide leadership during critical incidents and crises, ensuring staff compliance with established procedures, activating onsite support and Narcan administration as required, and overseeing complete, accurate incident documentation and resolution.
Oversee and facilitate contract compliance, quality assurance, accurate data collection and reporting, ethical practice and adherence to organizational policies within program oversight.
Serve a diverse population effectively, providing leadership that supports participant-centered, culturally responsive, trauma-informed, and recovery-oriented services.
Uphold organizational and credentialing ethics, including professional boundaries, confidentiality, and trauma-informed communication standards.
Participate in regular supervision, team meetings, and training as assigned.
Adhere to organizational policies and procedures, confidentiality regulations, and all applicable federal and state behavioral health standards.