Clinical Supervisor -HLA Lab

Beth Israel Lahey Health

14d•$100,000 - $135,000•Onsite

About The Position

Under direction of the Operations and Clinical Managers, the HLA Supervisor oversees daily operation of the Histocompatibility and Immunogenetics laboratory. Key responsibilities include but not limited to; Technical Oversight: Directs daily laboratory processes including HLA typing, crossmatching, antibody screening, and chimerism testing. Quality & Compliance: Ensures the lab meets all ASHI (American Society for Histocompatibility and Immunogenetics) and CLIA regulations, proficiency testing, quality assurance and CAP inspection readiness. Staff Management: Manages scheduling, competency assessments, performance evaluations, and ongoing staff training. Test Validation and Implementation: Leads and participates in the evaluation, validation, and implementation of new methodologies. Develops, reviews, and maintains SOPs and related documentation to ensure compliance with regulatory requirements and quality standards. Histotrac Upgrade and Maintenance: validates and implements HLA software upgrade and EPIC Beaker interface.

Requirements

Bachelor’s degree in Medical Laboratory Science / Medical Technology or Biological Science required.
5 or more year’s full time experience required.
ASCP certified generalist or categorical Technologist or equivalent accreditation required.
Demonstrates autonomy, critical thinking skills and has skillset required to oversee shift operations.
Capability and capacity to lead multiple projects and assist with staffing needs under the direction of department leadership.
Experience and high proficiency with computers required.
Web based application experience, Microsoft applications including excel experience required.
Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments.
Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions.
Ability to set direction and vision for major departments or multiple departments.
Establishes priorities, develops policies and allocates resources.
Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.
Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.
Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas.
Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas.
Results have implications for the management and operations of multiple areas of the organization.
Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner.

Nice To Haves

CHS certification
Progressive supervisory/management experience.

Responsibilities

Maintains effective workflow and operations.
Acts as an expert resource within an area of specialty.
Drives Quality Improvement initiatives and seeks ways to improve performance and service.
Recommends and prepares Standard Operating Procedures for designated area and provides training in the area of expertise.
Oversees scheduling and payroll.
Maintains timely and effective communication and feedback to managers and employees.
Performs and submits to Human Resources all performance assessment documentation on time so that employee morale is maintained at a high level.
Has the authority to direct and support employees daily work activities.
Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews.
Assists in planning, monitoring and/or managing budget in functional area of department.
Directs daily laboratory processes including HLA typing, crossmatching, antibody screening, and chimerism testing.
Ensures the lab meets all ASHI and CLIA regulations, proficiency testing, quality assurance and CAP inspection readiness.
Manages scheduling, competency assessments, performance evaluations, and ongoing staff training.
Leads and participates in the evaluation, validation, and implementation of new methodologies.
Develops, reviews, and maintains SOPs and related documentation to ensure compliance with regulatory requirements and quality standards.
Validates and implements HLA software upgrade and EPIC Beaker interface.