Clinical Success - Nursing (Eastern/Central Time Zone)

Abridge
$120,700 - $194,040Remote

About The Position

As the Clinical Success Director/Manager - Nursing, you will be at the forefront of defining, launching, and growing our generative AI platform for nurses. Your work will directly contribute to improving the cognitive burden associated with clinical documentation. You will collaborate with clients, partners, product managers, designers, machine learners, and healthcare professionals to bring to life products that bridge the gap between clinical conversations and actionable data.

Requirements

  • 3+ years of experience as an RN, preferably in the inpatient setting
  • Experience with electronic record systems (Epic is a definite plus)
  • Passion for deeply understanding nursing workflows and improving inefficiencies
  • Proven track record of leading successful initiatives from conception through launch
  • Ability to build relationships with different layers of an organization, from front-line staff to executives
  • Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements
  • Experience working with cross-functional teams in a fast-paced, startup environment
  • This role requires 30% travel
  • To be hired you must be based in the Eastern or Central time zone

Responsibilities

  • Evaluate new product offerings and provide subject matter expertise to our product teams.
  • Build and maintain relationships across customers, including onboarding users, listening to customer feedback, optimizing nursing workflows, and identifying opportunities for improved engagement and success.
  • Design and recruit a council of trusted nurse advisors to guide product strategy and roadmap.
  • Develop a use case-specific end-user survey and a set of success metrics to help communicate impact and value.
  • Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, training, and more.

Benefits

  • 14 paid holidays
  • flexible PTO for salaried employees
  • accrued time off for hourly employees
  • Medical, Dental, and Vision coverage for all full-time employees and their families.
  • Generous HSA Contribution
  • Generous paid parental leave for all full-time employees.
  • Family Forming Benefits
  • 401(k) Matching
  • Personal Device Allowance
  • Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
  • Lifestyle Wallet
  • Mental Health Support
  • Paid Sabbatical Leave after 5 years of employment.
  • Competitive compensation and equity grants for full time employees.
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