About The Position

A registered professional nurse employed by Erlanger Medical Center who is responsible for direct and indirect patient care. The Clinical Staff Leader is responsible for an assigned shift and formulates and executes a plan with the oncoming staff leader as the department requires. The role oversees daily unit operations when scheduled, including quality and safety, service excellence, people and staff development, education, finance, growth, community involvement, and leadership. The position maintains quality and regulatory standards, supports patient experience initiatives, coordinates staffing and resources, develops staff, and communicates with physicians, service lines, ancillary departments, and leadership.

Requirements

  • Graduate of an accredited School of Nursing.
  • Current licensure to practice nursing in the State of Tennessee.
  • Clinical experience.
  • Evidence of leadership abilities.
  • Knowledge of general nursing principles and practice skills, organizational functions, policies and regulations, current trends and developments, nursing principles and practices, and applicable areas requiring special education.
  • BLS completed before going to the unit or department and maintained thereafter.
  • ACLS within the first three months of hire.
  • Unit-specific approved certification.
  • Certified training as required by the area of practice.
  • Obtain specialty certification within one year of exam eligibility for the area of practice.
  • For non-Tennessee residents, obtain Tennessee licensure or multistate licensure from a compact state within three months of hire.

Nice To Haves

  • Bachelor of Science in Nursing (BSN).
  • Minimum of two years of clinical experience.

Responsibilities

  • Provide direct and indirect patient care and coordinate the plan for the assigned shift with the oncoming staff leader.
  • Maintain the Visual Management Board and ensure bedside reporting occurs daily.
  • Implement HCAHPS initiatives and ensure adherence to appropriate care bundles, including CLABSI and CAUTI bundles.
  • Ensure hand hygiene practices are followed, including washing in and out and bare-below-the-elbows requirements in clinical areas.
  • Participate in and lead committees and quality initiatives, maintain established area standards, and support TJC compliance; escalate regulatory concerns in a timely and effective manner.
  • Enforce hourly rounding and bedside shift reports, de-escalate situations, and implement service recovery.
  • Track unit-specific metrics and progress toward goals and objectives.
  • Assist with staff recruitment, retention, and onboarding; identify and develop staff for Clinical Staff Leader roles.
  • Facilitate effective communication with ancillary departments and medical staff, communicate concerns to leadership, and identify solutions.
  • Delegate tasks appropriately according to staff members’ skill levels, coach and counsel staff, and conduct performance reviews collaboratively.
  • Collaborate with the Director/Manager to facilitate monthly staff meetings.
  • Facilitate orientation opportunities, identify education opportunities for self and staff, and provide constructive feedback to support staff development.
  • Manage productivity by flexing staffing based on census and acuity, assess staffing needs for the shift and next 24 hours, and monitor supply costs and PAR levels.
  • Ensure timely patient placement according to the department matrix, complete Kronos according to guidelines, update the daily schedule to reflect actual staffing, and monitor time and attendance with corrective action as needed.
  • Communicate effectively with physicians and service lines and assist with community outreach programs and events.
  • Demonstrate mastery of patient care, including assessment, treatment, care planning, patient education, and evidence-based practice; lead by example, build effective professional relationships, and embrace change positively.
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