Clinical Specialist, Physical Therapy (CT)

AWARE HEALTH • New Haven, CT

20h • $90,000 - $95,000 • Hybrid

About The Position

Aware Health is a health tech startup focused on revolutionizing musculoskeletal (MSK) care. They empower Doctors of Physical Therapy to lead the care process, providing immediate diagnosis and evidence-based treatment through a cutting-edge telehealth platform. This role allows physical therapists to practice at the top of their license, acting as the primary MSK expert, leading clinical decisions, and steering patients away from unnecessary high-cost procedures. The company is seeking resourceful, high-performing PTs ready to escape traditional clinic settings and shape the future of conservative MSK care.

Requirements

• Must hold a Doctorate in Physical Therapy (DPT).
• Must be actively licensed to practice in D.C.
• Must be based in the New Haven, CT (or surrounding CT area).
• Willing to work from our Connecticut space 2-3 days/week.
• Willing to travel monthly for onsite clinical care and events.
• Having already obtained board certification in Orthopedic Physical Therapy or strong preference for sitting for the OCS.

Nice To Haves

• Licensure in states surrounding CT.
• OCS certification.
• Managerial experience.
• Bi/Multilingual (Spanish-speaking is a plus).

Responsibilities

• Manage a diverse caseload primarily through a telehealth platform.
• Act as the primary MSK expert, leading clinical decisions and steering patients away from unnecessary high-cost procedures.
• Diagnose and drive the care plan from day one, leading decision-making.
• Leverage cutting-edge technology and data analytics to optimize patient engagement and outcomes.
• Drive account-level engagement growth for assigned customer accounts.
• Contribute to the reduction of MSK trends across assigned accounts by identifying cost drivers and implementing scalable interventions.
• Proactively identify potential patients by contacting, scheduling, and evaluating them to reduce downstream costs.
• Maintain over 80% visit completion and plan-of-care adherence amongst active patients.
• Evaluate and treat a diverse and complex caseload across all MSK domains (spine, extremities, pelvic health, TMJ, etc.) via telehealth.
• Conduct meticulous differential diagnosis and triage, ruling out non-MSK causes and determining the need for referral or imaging based on evidence-based guidelines.
• Guide patients through comprehensive health and wellness programs beyond passive treatments.
• Clearly explain diagnoses, prognoses, and treatment plans, adjusting them to meet patients’ evolving needs.
• Work directly with the Customer Success team to lead initiatives focused on maximizing customer engagement and informing effective marketing tactics.
• Maintain strict organization to track patient progress, outcomes, and drive internal metrics.
• Effectively communicate and collaborate with team members and patients.
• Demonstrate a growth mindset and flexibility, including occasional schedule adjustments (evenings/weekends) for on-site events or team needs.

Benefits

• Base Salary: $90,000 - $95,000 annually, based on experience and certifications.
• Significant Equity: Substantial stock options as an early-stage clinical hire.
• Professional Development: Up to $3,000 annual stipend for Clinical Education, Certifications (OCS, SCS, etc.), and professional conferences.
• Career Expansion: Full cost and administration for multi-state licensure (up to 15 states).
• Cross-Functional Impact: Opportunities to collaborate directly with Product, Engineering, and Sales teams.
• Comprehensive Coverage: Medical (PPO, HMO, HDHP), Dental, Vision, 401K, Life Insurance, Short/Long-Term Disability, FSA, and EAP.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Ph.D. or professional degree