Clinical Specialist- Monarch- Central

Johnson & Johnson•Dayton, OH

4d•Hybrid

About The Position

Johnson & Johnson is currently recruiting for a Clinical Specialist based in Dayton, OH to cover the Central Territory (OH, KY west PA, WV, southern IN). Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech Auris Health, a Johnson & Johnson company, is a technology company defining the future of medical intervention. By combining advancements in medical robotics, instrumentation, navigation, and data science, Auris Health is building a platform technology capable of expanding the applicability of robotics to a spectrum of medical procedures. Join our collaborative, rapidly growing teams in the Central Territory.

Requirements

A minimum of a Bachelor’s Degree
The ability to work in all departments of the hospital including the operating room environment.
A minimum of 2 years of relevant experience in sales, marketing, or healthcare is required
Travel 50% - 75% of the time within the designated territory
Valid Driver’s License in one of the 50 United States

Nice To Haves

Analytical Reasoning
Business Behavior
Business Development
Customer Analytics
Data Reporting
Execution Focus
Goal-Oriented
Innovation
Market Research
Product Costing
Product Development
Product Lifecycle Management (PLM)
Project Administration
Sales Enablement
Sales Support
Sustainable Procurement
Vendor Selection

Responsibilities

Provide expert clinical and technical assistance and training to physicians and staff on the effective use of MONARCH during case procedures and in a manner that leads to meeting and exceeding business goals.
Provide in-case procedural support, serving as a technical consultant and providing education focused on safe and effective progression of learning curves.
Maximize customer case support capability through proper planning and scheduling techniques.
Develop and maintain expert level knowledge on commercially available Monarch products.
Educate customers on MONARCH products to optimize effective usage by providing technical and clinical information and in-service training.
Use consultative selling techniques to identify potential sales opportunities within the account.
Creates awareness of MONARCH solutions and facilitates Account Manager contact with the key decision makers to drive incremental business.
Develop and share best practices with US Field Sales and Service colleagues and internal partners.
Develop and grow mutually beneficial customer relationships within and beyond endoscopy and the OR, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff to create competent, confident clinical champions.
Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
Maintain composure and problem-solving focus during stressful interactions.
Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session.
Respond daily to requests by email and voicemail from customers, practitioners and partners.
Perform administrative work, including managing account documentation, compliance training requirements, expense reporting, and Company system input.
Collaborate with peers to share best practices to increase value to customers.

Benefits

Consolidated retirement plan (pension)
Savings plan (401(k))
Long-term incentive program
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
J&J Fleet program (company car or car allowance)
Sales incentive compensation program