Prin. Clinical Specialist - Superficial Venous Interventions (SVI) - Ft. Lauderdale, FL

Medtronic • Fort Lauderdale, FL

2d • $85,000 - $95,000 • Onsite

About The Position

At Medtronic, you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. This role involves providing detailed technical support for Superficial Venous Interventions (SVI) products and procedures to physicians, nurses, and technicians. You will support sales representatives with customer product training and coverage for critical cases, focusing on physicians who require technical support for the safe and effective use of Medtronic's products. This position is eligible for a short-term incentive plan and a Sales Incentive Plan (SIP).

Requirements

• High School Degree and 9+ years of experience OR Associate degree and 5+ years of experience OR Bachelor’s degree and 3+ years of experience.
• Must have a valid driver's license for state of residency and active vehicle insurance policy.
• U.S. work authorization is required for roles below Principal level.

Nice To Haves

• Ultrasound and/or Venous experience
• Thorough working knowledge of medical terminology, medical procedures and the medical device industry.
• Excellent customer service skills
• Excellent interpersonal, written and verbal communication skills
• Computer PC literate; Expertise with Microsoft Outlook, Excel, Word and PowerPoint.
• Effectively build and maintain positive relationships with peers and colleagues across organizational levels
• Strong project management skills and experience coordinating programs
• Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
• Strong work ethic in accomplishing objectives of the position
• Registered Vascular Technologist (RVT) Certification or Registered Vascular Specialist (RVS) Certification is helpful, but not mandatory.

Responsibilities

• Provide detailed technical support for Superficial Venous Interventions (SVI) products and procedures to physicians, nurses, and technicians.
• Support sales representatives with customer product training and coverage for critical cases.
• Provide product training for all potential audiences involved in the use and sales of the Closure System and VenaSeal, including General & Vascular Surgeons, Cardiovascular Surgeons, Interventional Radiologists, and other physicians treating venous disease.
• Provide training on superficial venous ultrasound, the Closure System, Closure Fast, RFS, RFG2, VenaSeal, supporting supplies and materials required for our procedures, and products.
• Conduct ultrasound in-services, product in-services, mock cases, case coverage, and participate in field employee training.
• Provide case support as needed to drive business.
• Train and educate customers on products and associated procedures.
• Work with physicians and lab/office staff in case selection process.
• Resolve site customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Support territory sales strategy through partnership with sales, in-servicing and market development activities, inventory support, PO collection, and technical case support.
• Demonstrate flexibility in supporting technical case coverage.
• Provide education and support to CVG sales and clinical counterparts on peripheral products and partner within the team and CVG to share and leverage best practices.
• Participate in company sponsored training/educational offerings.
• Build and maintain technical knowledge and skill set.
• Provide regular feedback to Research and Development staff regarding product performance issues and possible product improvements.
• Work closely with Sales team to develop site-specific sales strategies to assist in selling Venous Vascular products in the United States to established accounts.
• Assist in the development of new tools and tactics to increase the effectiveness of sales strategies.
• Keep manager informed of changes in work schedule and/or workload.
• Adhere to financial, regulatory, quality compliance standards and requirements.

Benefits

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
• Short-term incentive plan
• Sales Incentive Plan (SIP)

What This Job Offers

• Job Type: Full-time
• Career Level: Principal