Clinical Specialist, Pain Interventions - Cleveland / Canton, OH

Medtronic • Cleveland, OH

10d • Remote

About The Position

Medtronic is a global leader in healthcare technology seeking a committed professional for the Neuromodulation Operating Unit. This unit provides advanced therapies for chronic pain, movement disorders, and other neurological conditions through spinal cord stimulation, deep brain stimulation, and targeted drug delivery systems. The Clinical Specialist will support these therapies in surgical coverage, follow-up support, troubleshooting, customer service, and education, while also engaging in basic market development activities. This is a field-based role requiring the candidate to reside within the territory and drive to multiple accounts. A valid driver's license is essential, and travel outside the territory may be required.

Requirements

• A High School Diploma or GED and a minimum 6 years of clinical or medical sales experience; or An Associate’s Degree and a minimum 4 years of clinical or medical sales experience; or A Bachelor’s degree and a minimum of 2 years of clinical or medical sales experience.
• Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation
• Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours and at the discretion of Clinical Specialist Manager
• Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districts
• Ability to work efficiently and autonomously with little direction when outside of clinical events
• Ability to attend national meetings, district meetings and other training as requested
• Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room
• Ability to lift up to 40 lbs
• Ability to sitting, standing, and/or walking for 8+ hours per day
• Ability to bend/stoop, squat and balance frequently
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
• Must have a valid driver's license and active vehicle insurance policy.
• Driving record will be reviewed and considered as part of the application.
• Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
• Candidates for roles below the Principal level require unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Nice To Haves

• Bachelor's degree in a health care related field
• Master's degree
• Registered nurse or HCP with experience in a sterile environment
• Clinical experience with implantable neurological products and patient care
• Experience in servicing medical personnel on product use
• Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care
• Understands basic reimbursement and healthcare environment
• Excellent organizational skills and ability to work under pressure

Responsibilities

• Represents Medtronic as device specialist during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems
• Educates and manages patients through all phases of the clinical process including pre and post implantation
• Educates and trains physicians, hospital personnel and office staff on products and therapies, coordinating one on one teaching sessions, formal in-services, education programs, seminars and/or outside symposia
• Responds promptly and professionally to device-related inquiries by customers and patients
• Adheres to company policies and complies with required event reporting and documentation, utilizing Medtronic technology tools
• Responsible for managing inventory within specified guidelines
• Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level by partnering with colleagues and communicating effectively and regularly with Leadership
• Maintains a working knowledge of competitive products
• Regularly visits accounts to establish/maintain relationships with office staff and Health care providers
• Assists in new employee training within the district and mentors Associate Clinical Specialists
• Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly
• Manages business expenses and budget effectively and in given timeframe

Benefits

• Competitive Salary
• Flexible Benefits Package
• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED