Clinical Specialist, Joint Replacement - Phoenix, AZ

Stryker • Phoenix, AZ

2d • Onsite

About The Position

As a Clinical Specialist at Stryker, you will help improve orthopedic surgeries and contribute to the company’s mission of making healthcare better. This field-based role develops clinical and technical expertise in robotic Mako SmartRobotics™ and manual orthopedic procedures. You will support surgeons in the operating room with pre-operative planning, case preparation, system setup, and real-time procedural workflows to promote safe, accurate, and efficient outcomes. Training includes Mako CT-based planning, implant sizing, registration, intra-operative support, manual procedures, instrumentation, and operating room protocols. You will learn through shadowing experienced team members, product demonstrations, labs, and education programs. The role calls for adaptability, composure, and problem-solving in a fast-paced surgical environment, along with on-call support for urgent cases and time-sensitive customer needs during evenings, weekends, and holidays.

The position is field-based, with 50% travel. It requires handling instruments that may have been contaminated by blood or bodily fluids. Stryker states it will provide a safe working environment in compliance with OSHA regulations. The role also requires lifting, pushing, pulling, and carrying up to 50 pounds; standing for extended periods; and managing stressful operating-room situations professionally and with focus. A valid driver’s license and fluency in written and spoken English are required.

Requirements

• Bachelor’s degree, or an associate degree with 4 years of professional and/or related experience, or a high school diploma with 6 years of professional and/or related experience.
• Valid driver’s license.
• Fluency in written and spoken English.
• Ability to lift, push, pull, and carry up to 50 pounds.
• Ability to stand for extended periods.
• Ability to manage stressful operating-room situations with professionalism and focus.
• Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects.

Nice To Haves

• 1 year of relevant work experience.
• Previous clinical experience, such as nursing, physical therapy, surgical technology, athletic training, personal training, or medical scribing.
• Extracurricular involvement such as community service, leadership organizations, or athletic teams.

Responsibilities

• Gain competency in solo case coverage for manual and robotic procedures through hands-on training.
• Assist surgeons with pre-operative CT-based planning, implant sizing, and positioning using advanced software.
• Prepare cases, including checking instrumentation, setting up equipment, and ensuring operating-room readiness.
• Troubleshoot technical issues in the operating room.
• Learn and support daily account coordination workflows, including inventory management and logistics.
• Shadow experienced teammates to understand territory dynamics and surgeon preferences.
• Participate in product demonstrations, cadaver labs, education programs, and customer training events.
• Build and maintain trust-based relationships with surgeons, operating-room staff, and cross-functional partners.
• Manage account-related administrative tasks, system updates, and case documentation.
• Collaborate with sales partners to support seamless execution and a unified customer experience.
• Complete required training, competencies, and certifications.
• Provide on-call coverage during evenings, weekends, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level