Clinical Specialist, Joint Replacement - Buffalo, NY

Stryker•Buffalo, NY

11d•Onsite

About The Position

As a field-based Clinical Specialist at Stryker, you will support orthopedic surgeries and help improve healthcare by building clinical and technical expertise in robotic (Mako SmartRobotics™) and manual orthopedic procedures. You will support surgeons in the operating room with pre-operative planning, case preparation, system setup, and real-time procedural workflows, helping ensure safe, accurate, and efficient outcomes. The role includes hands-on work with Mako technology, including CT-based planning, implant sizing, registration, and intra-operative support, as well as developing competency in manual procedures, instrumentation, and operating-room protocols. Training includes shadowing experienced team members, supporting product demonstrations, and participating in labs and educational programs. The position calls for adaptability, composure, and problem-solving in a fast-paced surgical environment. On-call coverage includes evenings, weekends, and holidays to support urgent cases and time-sensitive customer needs. The position requires handling instruments that may have been contaminated by blood or bodily fluids. Stryker states it will provide a safe working environment in compliance with OSHA regulations. Travel is 80%.

Requirements

Bachelor’s degree, or an associate degree with 4 years of professional and/or related experience, or a high school diploma with 6 years of professional and/or related experience.
Valid driver’s license.
Fluency in written and spoken English.
Ability to lift, push, pull, and carry up to 50 lbs.
Ability to stand for extended periods.
Ability to manage stressful operating-room situations with professionalism and focus.
Ability to exert up to 50 lbs of force occasionally and/or up to 20 lbs of force constantly to move objects.

Nice To Haves

1 year of relevant work experience.
Previous clinical experience, such as nursing, physical therapy, surgical technology, athletic training, personal training, or medical scribing.
Extracurricular involvement such as community service, leadership organizations, or athletic teams.

Responsibilities

Gain competency in solo case coverage for manual and robotic procedures through hands-on training.
Assist surgeons with pre-operative CT-based planning, implant sizing, and positioning using advanced software.
Prepare cases, including checking instrumentation, setting up equipment, and ensuring operating-room readiness.
Troubleshoot technical issues in the operating room.
Learn and support daily account coordination workflows, including inventory management and logistics.
Shadow experienced teammates to learn territory dynamics and surgeon preferences.
Participate in product demonstrations, cadaver labs, education programs, and customer training events.
Build and maintain trust-based relationships with surgeons, operating-room staff, and cross-functional partners.
Manage account-related administrative tasks, system updates, and case documentation.
Collaborate with sales partners to support seamless execution and a unified customer experience.
Complete required trainings, competencies, and certifications.
Provide on-call coverage during evenings, weekends, and holidays.