Clinical Specialist, Enabling Technologies (Manchester, NH)
About The Position
The Clinical Specialist with Stryker's Enabling Technologies will provide clinical product support to all end users and provide on-site guidance and assistance during surgical procedures. This role involves providing surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's navigation technologies, associated equipment and instruments to ensure procedural efficiency. The specialist will also establish and maintain relationships with OR and Hospital staff, prepare pre-operative scans, and assist surgeons in preoperative planning and intra-operative guidance. Additionally, the role requires prompt and accurate complaint reporting, case coverage at accounts, supporting the sales plan, growing the utilization of navigation technologies, actively selling clinical benefits, building customer relationships, collaborating with Sales Representatives and Marketing, and obtaining purchase orders for products and services.
Requirements
- Bachelor’s degree preferred OR 6 years clinical experience
- Must have a valid driver's license.
Nice To Haves
- Sales and/or marketing experience preferred
Responsibilities
- Provide clinical product support to all end users and provide on-site guidance and assistance during surgical procedures.
- Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's navigation technologies, associated equipment and instruments to ensure procedural efficiency.
- Establish and maintain relationships with OR and Hospital staff including surgeons and nurses.
- Prepare pre-operative scans for use in conjunction with the company's Enabling Technologies system, assists surgeon in preoperative planning and intra-operative guidance.
- Provide prompt and accurate complaint reports per the requirements of Stryker Enabling Technologies quality system.
- Provide case coverage at accounts.
- Support the execution of the sales plan as well as grow the utilization of navigation technologies by increasing volume with current and potential customers.
- Actively sell the clinical benefits of the products, and build strong, positive relationships with key customers at target accounts.
- Collaborate with Sales Representatives and Marketing to increase communication around product performance.
- Obtain purchase orders for products and services consumed during surgical procedures.
Benefits
- Stryker will provide a safe working environment for all employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
