Clinical Specialist, Deep Brain Stimulation (DBS) - Detroit Metro, MI

Medtronic • Detroit, MI

2d • $76,000 - $114,000 • Remote

About The Position

We are seeking a committed professional to join our team as a Clinical Specialist for Deep Brain Stimulation (DBS) Therapy. This is a remote, field-based role requiring the candidate to reside within the Detroit Metro territory and drive to multiple accounts. The role involves supporting DBS Therapy in surgical coverage, follow-up, troubleshooting, customer service, and education. In some cases, basic market development activities may be required. The Neuroscience portfolio at Medtronic focuses on improving the lives of individuals with neurological disorders, spine conditions, and chronic pain through advanced therapies and technologies.

Requirements

• High School Diploma or GED with a minimum of 6 years of clinical or medical sales experience; OR Associate Degree with a minimum of 4 years of clinical or medical sales experience; OR A Bachelor’s degree with a minimum of 2 years of clinical or medical sales experience.
• Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation.
• Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districts.
• Ability to work efficiently and autonomously with little direction when outside of clinical events.
• Ability to attend national meetings, district meetings and other training as requested.
• Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room.
• Ability to lift up to 40 lbs.
• Ability to sit, stand, and/or walk for 8+ hours per day.
• Ability to bend/stoop, squat and balance frequently.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
• Must have a valid driver's license and active vehicle insurance policy.
• Driving record will be reviewed and considered as part of the application.
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
• For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and employees are expected to comply with all credentialing requirements at the hospitals or clinics they support.

Nice To Haves

• Preference will be given to local qualified candidates and candidates with Medtronic experience.
• Bachelor's degree in a health care related field.
• Master's degree.
• Registered nurse or HCP with experience in a sterile environment.
• Clinical experience with implantable neurological products and patient care.
• Experience in servicing medical personnel on product use.
• Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care.
• Understands basic reimbursement and healthcare environment.
• Excellent organizational skills and ability to work under pressure.

Responsibilities

• Represents Medtronic DBS during surgeries and implants by providing all necessary equipment and products required for the implant.
• Demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation and testing of all device systems).
• Maintains current knowledge about assigned products and services as well as competitive products.
• Proactively identifies needs and teaches a broader level of caregivers and account employees in new and existing accounts.
• Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies through one-on-one sessions, in-service education programs, seminars and/or outside symposiums.
• Assists district manager and in-house training department in education/training of new employees in the district (therapy consultants, clinical specialists, field clinical engineers, etc.).
• Provides sales support during or following cases such as completing the necessary documentation (e.g., implant registration, temporary ID cards, packing list) and executes invoices in various situations.
• Places orders with customer service for pending purchase orders and product replacement.
• Maintains open and effective communication with all district personnel, customers and other Medtronic employees.
• Contributes to the completion of milestones associated with specific projects at the regional and/or national level.
• Ensures personal understanding of all quality policy/system items that are personally applicable.
• Follows all work/quality procedures to ensure quality system compliance and high-quality work.
• Performs other related activities, as assigned.

Benefits

• Competitive Salary
• Flexible Benefits Package
• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED