Clinical Solutions Specialist

Medline Industries, LP • Durham, NC

4d • $79,000 - $119,000 • Hybrid

About The Position

Provide clinical expertise and customer education programs, materials, and resources in support of Medline clinical products and/or services. Provide end-user insight to clinical process enhancement and improvement opportunities in order to secure or enhance current business for area of specialty.

Requirements

• RN - Nursing Bachelor's Degree (CNOR certification preferred) or Certified Surgical Technologist
• Minimum of three (3) years of clinical experience in the operating room required.
• Cross-functional experience in ancillary procedural areas—such as the Cath Lab, Interventional Radiology (IR), Sterile Processing (SPD), Supply Chain, or Labor & Delivery—is preferred.
• Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Experience prioritizing workload and scheduling effectively in order to meet deadlines.
• Proficient in Microsoft Word, Excel, PowerPoint.
• Position requires travel (by air/auto) up to 75% of the time for business purposes (within state and out of state).
• Environment includes office setting and medical facilities.
• Position may require non-traditional work hours during in-services (ex. weekends, multiple work shifts).

Nice To Haves

• CNOR certification preferred
• Cross-functional experience in ancillary procedural areas—such as the Cath Lab, Interventional Radiology (IR), Sterile Processing (SPD), Supply Chain, or Labor & Delivery—is preferred.

Responsibilities

• Provide clinical support to customers and salesforce on clinical products and services.
• Assist with expansion and business retention of potential and existing clinical customers in collaboration with the Medline salesforce
• Partner with sales force on product conversions and implementations. Assist sales in their territories as needed at the local and national/corporate account level.
• Assist with quality investigations, waste assessments, clinical review & observations for improved practice and best practice recommendations.
• Conduct clinical and utilization reviews to identify waste, standardization opportunities and clinical practice adjustments for programs of specialty area.
• Contribute to the development of new products along with the modification and improvements of existing products by providing customer (end user) insight for process enhancement and improvement opportunities.
• Engage in professional organizations; attend national, regional, and local industry events.

Benefits

• health insurance
• life and disability
• 401(k) contributions
• paid time off
• access to the Employee Assistance Program
• Employee Resource Groups
• Employee Service Corp

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level