Clinical Solutions Consultant

ABOUT HEALTHCARE INCSaint Paul, MN
Hybrid

About The Position

The Clinical Solutions Consultant partners with the Marketing/Sales Enablement team to target, generate, qualify, and warm leads, bringing identified opportunities to sales. In this role, the Clinical Solutions Consultant will be responsible for engaging with prospects early in the process from top-of-funnel to an identified opportunity, ensuring each opportunity brought to sales is marketing qualified (MQL) and ready for the sales representative to engage and drive to next stages. To ensure pipeline progression, the Clinical Solutions Consultant will also support the sales team in progressing the opportunities in the qualified pipeline to a win. Throughout the processes, the Clinical Solutions Consultant will engage hospital personnel (case managers & leaders, clinicians, nurse leadership, providers, administrators, etc.) in conversations to identify problems, map to ABOUT Healthcare software solutions & differentiators, and leverage their clinical expertise to establish credibility and communicate value. The Clinical Solutions Consultant supports sales presentations, demos, and clinical discussions throughout the sales cycle and will be instrumental in delivering messaging, go-to-markets, demand/lead generation, and demo strategies.

Requirements

  • Bachelor of Science in Nursing (BSN) or relevant clinical degree.
  • Active Registered Nurse (RN) License
  • 5+ years of clinical or healthcare system experience.
  • Experience working in a pre-sales roles such as clinical solutions, pre-sales, sales engineer roles
  • Proven ability to engage health system leaders, hospital personnel, and case managers in consultative discussions.
  • Familiarity with EHR systems (Epic, Cerner, Meditech, etc.).
  • Strong communication skills and business acumen.
  • Ability to travel up to 50%
  • Have a bias for action – you make things happen and hold yourself accountable to achieve desired results.
  • Demonstrated sense of curiosity and courage to ask insightful and tough questions.
  • Experience influencing both indirectly and directly across multiple teams and stakeholders
  • Must possess political savvy, ability to function effectively in the face of ambiguity and excellent relationship-building skills
  • Superior leadership, organizational, analytical, oral and written communication, presentation, interpersonal skills to facilitate effective relationships inside and outside of ABOUT
  • Exceptional project management capabilities, with a track record of successfully delivering projects on time
  • Organized and self-motivated, with the ability to work independently and take initiative
  • Analytical mindset, with the ability to leverage data and insights to drive decision-making and optimize partnership performance
  • Ability to thrive in a fast-paced, dynamic environment
  • Proven ability to work collaboratively in a cross-functional environment
  • Versatile abilities and extreme dedication to efficient productivity
  • Strategic thinker, enterprise mind set
  • Strong interpersonal skills

Nice To Haves

  • Experience working in SaaS or medical sales.
  • Experience working in a private equity-funded, growth organization.
  • Experience working with healthcare providers, payers, or patients.

Responsibilities

  • Collaborate with Marketing/Sales Enablement to define targets and build & refine strategies to acquire new leads (i.e., 3rd party BDR entities, industry events).
  • Lead the process to nurture and qualify leads, ensuring progression from early targeting to MQL (Marketing Qualified Lead) status both over the phone and in person (i.e., industry events).
  • Collaborate with Marketing/Sales Enablement and drive conversations with prospects to validate & identify that there is a problem to solve, solution fit, and interest in learning more. Once achieved, they will work with the sales representative to engage and conduct a seamless handoff of the MQL (Marketing Qualified Lead).
  • Assist sales in driving opportunities through the sales cycle through the bottom funnel stages by supporting sales activities including but not limited to clinical deep dives, workflow discussions, and solution demonstrations.
  • Engage prospective clients in clinical discussions to demonstrate ABOUT Healthcare's value proposition and address workflow pain points. Share experience and clinical expertise to gain credibility and trust to deepen relationships and progress leads and sales.
  • Translate complex clinical workflows into clear solution benefits for hospital systems, aligning with operational and financial objectives. Stay abreast of solution features, value propositions, and competitive position in the market.
  • Provide clinical expertise during presentations and product demonstrations to strengthen credibility and accelerate decision-making.
  • Drive demonstration strategies, scenario & data development, and messaging build-out to scale.
  • Maintain a strong understanding of hospital operations, case management processes, and HCIT systems (including EHRs) to inform strategic engagement.
  • Support the go-to-market, sales support, and demand/lead generation planning & improvement projects. Lead the solution demonstration, messaging, value stories, and data strategy initiatives.
  • Travel up to 50% to support demand/lead generation and sales support initiatives.
  • Perform other duties as assigned.
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