Clinical Solutions Consultant - GI North Florida

Philips • Gainesville, FL

6d • Remote

About The Position

Lead high-impact clinical partnerships by advising healthcare leaders, optimizing workflows, and driving the successful adoption of solutions that improve outcomes and align with long-term strategic goals. Provides expert guidance to customers on complex clinical procedures and protocols, leveraging deep knowledge and experience to optimize the performance and utilization of equipment. Takes a proactive approach in managing customer escalations, complaints, and feedback, independently assessing situations and implementing effective strategies to address concerns and maintain customer satisfaction. Applies specialized knowledge in breadth and/or depth to a variety of issues and projects within the team, ensuring effective solutions and innovative approaches to complex challenges.

Requirements

• Minimum 3 years of experience in the clinical or medical device space
• Associates in Science from Accredited Ultrasound Program
• Hold ARDMS Registries in minimum: Abd, OB Gyn. RVT, Breast Registry, and/ or Pediatrics and/or MSK Ultrasound
• Ability to travel within territory a minimum of 40%
• US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
• Must reside in or within commuting distance to Tampa/Lakeland area.

Nice To Haves

• RVT, Breast Registry, and/ or Pediatrics and/or MSK Ultrasound - Preferred

Responsibilities

• Provides expert guidance to customers on complex clinical procedures and protocols, leveraging deep knowledge and experience to optimize the performance and utilization of equipment.
• Takes a proactive approach in managing customer escalations, complaints, and feedback, independently assessing situations and implementing effective strategies to address concerns and maintain customer satisfaction.
• Applies specialized knowledge in breadth and/or depth to a variety of issues and projects within the team, ensuring effective solutions and innovative approaches to complex challenges.

Benefits

• Generous PTO
• 401k (up to 7% match)
• HSA (with company contribution)
• Stock purchase plan
• Education reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree