Clinical Sleep Specialist - Seattle, WA

ZOLL Medical Corporation•Seattle, WA

2d•Onsite

About The Position

Itamar at ZOLL is passionate about improving patient outcomes and helping save lives by providing innovative technologies. ZOLL Itamar focuses on developing and manufacturing Home Sleep Apnea Tests, with their core product being the WatchPAT®️ family, an FDA-cleared portable home sleep apnea test device. They are committed to reaching undiagnosed patients to promote wellness and enhance overall quality of life. The Clinical Sales Specialist (CSS) engages in clinical selling activities, delivering the clinical value proposition and advancing customers. This role is responsible for developing and maintaining account relationships and managing them in relation to Itamar Medical products and services, in collaboration with Regional Sales Managers. The position aims to build and maintain relationships with new and existing customers, identifying and expanding opportunities to increase utilization and revenue.

Requirements

BA/BS Degree in Cardiovascular, Life Sciences, Biomedical Engineering, Exercise Physiology or Nursing preferred
Experience working with VA hospitals and the VA System and or large managed care organizations (i.e, Kaiser, WellStar) preferred.
Two years minimum of CRM or Salesforce experience required
Minimum of 3 (three) years’ work experience in medical device or related field; Sleep preferred
Hospital/clinic-based support preferred
Completion of an accredited program/degree in respiratory care preferred
Successful proven track record with sales projects, assignments and providing clinical and relationship management support to physicians and staff.
Excellent organization and time-management skills.
Outstanding ability to multi-task and prioritize work.
Familiarity with clinical reimbursement, and managed care policies and procedures is highly desirable.
Above average proficiency in MS Office
Ability to make good business judgments and decisions with efficiency and effectiveness
Ability to travel 50% or more
Represent Itamar Medical Inc. in a professional manner
Maintain a positive attitude and exhibit patience with customer concerns or requests
Self-driven to optimize performance without the need for extensive supervision
Possess excellent verbal and written communication skills and work effectively in a demanding, fast paced environment
Exhibit excellent presentation skills in small and large groups situations
Good problem-solving skills, ability to evaluate a situation and prioritize factors in decision making
Flexible: able to follow directives and accomplish tasks outside of normal duties
Ability to work with many different customers from varying backgrounds
Ability to function within and support a team environment and build strong working relationships

Responsibilities

Work in collaboration with your Region Sales Manager, Cardio Key Account Manager and VA/Gov’t Account Manager to maximize coverage efficiency (pre and post-sale E.g. customer, training needs, needs, wants, wins/losses, etc...)
Coordinate potential customer product evaluations and demonstrations with Itamar Region Sales Managers & CSS management.
Responsible for presales account support including lead generation via customer intelligence, social networking and other methods to store sales opportunities
Act as the Client’s Lead for account post sale implementation and execution inclusive of customer training, and project management responsibilities.
Is the clinical “subject matter expert” for the Facility/HealthCare provider and staff.
Establish professional working relationships with health care providers (GE, MLP, IM, Nurse), decision makers, support staff, and influencers within assigned customers, to support the use of the company's products - through developing and applying clinical and business expertise, and effective selling skills.
Travel and meet with existing and potential clients (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how Itamar Medical’s products can help them to achieve their goals.
Respond to customer needs and complaints with a sense of urgency regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, marketing, technical support) to develop optimal solutions.
Assist in giving clinical presentations and provide support at trade shows, seminars and/or outside symposiums.
Understand national, regional and territory sales objectives and quotas aligning with the Regional Sales Managers and overall Company goals
Stay abreast of current clinical and market trends in the sleep/cardio (competitive, product, and communicate new developments to Itamar® colleagues
Submit all required reports on a timely basis.
Regularly, timely and accurately maintain Salesforce as needed by Company