Clinical Shift Coordinator ICU Full Time Nights

Northwestern Memorial Healthcare • Huntley, IL

3d • Onsite

About The Position

The Clinical Shift Coordinator is a clinically competent registered professional nurse who prescribes, delegates, and coordinates nursing care for hospitalized patients through the nursing process. The role interacts effectively with patients, significant others, and other health team members while maintaining ANA standards of professional nursing practice. As a shift leader, the coordinator oversees daily unit operations, staff, and care delivery using a staff-focused leadership model, and adheres to Northwestern Medicine’s mission, values, ethics, policies, and applicable regulatory and accreditation standards.

The coordinator supports safe, effective, and patient-centered care by monitoring patient conditions, coordinating assignments and placement, ensuring staff competency and regulatory compliance, and overseeing documentation, staffing, timekeeping, charges, equipment, and the care environment. The role also supports staff development, orientation, coaching, teamwork, quality improvement, evidence-based practice, patient satisfaction, and the unit’s operational effectiveness.

This is a full-time night position in the ICU. Northwestern Medicine states that it offers a wide range of benefits intended to support employees’ physical, emotional, and financial well-being; detailed benefit information is available through the company’s benefits page.

Requirements

• Bachelor of Science in Nursing (BSN).
• At least 3 years of RN experience.
• Licensed RN in the State of Illinois.
• American Heart Association Basic Life Support (BLS).
• Telemetry competency.
• Basic computer knowledge.
• Ability to communicate effectively in English, verbally and in writing.
• Excellent customer service skills.
• Ability to work within the Illinois Practice Act for Nursing and ANA Standards of Professional Nursing Practice.
• Ability to assess when an interpreter is needed and use interpreter services effectively.

Nice To Haves

• Master of Science in Nursing (MSN).
• Two or more years in a pertinent clinical specialty.
• Cert NRN.
• Specialty certification such as CV-RN, CHFN, CCRN, PCCN, CNML, or NE-BC; certification is required within 2 years.

Responsibilities

• Present a friendly, approachable, professional demeanor and provide accurate information and timely updates to patients and customers.
• Address questions and concerns, provide directions or assistance, and use service recovery skills to resolve problems or service breakdowns.
• Demonstrate teamwork, communicate effectively, respect diverse opinions, acknowledge others’ contributions, and use organizational resources efficiently.
• Manage work schedules and assignments on time, contribute to continuous improvement, and support cost reduction and process improvement.
• Demonstrate staff-nurse proficiency and serve as a role model and resource to staff.
• Monitor unstable, complex, or high-risk patient conditions throughout the shift; ensure assignments reflect staff competency and patient acuity; coordinate and monitor care to promote patient safety.
• Collect, analyze, and organize patient-care data for the unit and oversee compliance with regulatory standards and documentation requirements, including patient safety goals.
• Ensure initial admission orders are received by the end of the shift and ensure services are adapted to patients’ age, culture, gender, race, nationality, and religion as needed.
• Ensure staffing requirements and the unit staffing matrix are met; consult the manager when variances are anticipated; oversee staff scheduling and document staffing information and justifications in Optilink.
• Oversee accurate daily charges, cost-effectiveness efforts, staff timekeeping, and compliance with time and attendance policies.
• Oversee occurrence documentation and report issues to Nursing leadership and risk management as appropriate.
• Ensure compliance with life-safety standards, including fire safety, handwashing, and crash-cart checks, and oversee accurate accounting of unit equipment.
• Communicate effectively with staff, physicians, patients, and families; keep appropriate parties informed; and follow chain-of-command accountability.
• Complete routine leader rounding, provide input to staff meetings, conduct shift huddles, and keep staff informed about unit initiatives.
• Collaborate with the educator and manager on new-staff orientation, identify appropriate preceptors, and assign orientation schedules.
• Participate in unit and PCS teams, work groups, committees, and shared governance councils; incorporate team outcomes into practice.
• Help ensure RNs and patient care staff work as a team, complete work on time, and take uninterrupted meal breaks.
• Coordinate patient placement with the Clinical Placement Nurse and integrate students and resource-team members into the unit.
• Develop working relationships across units and with physicians, maintain a house-wide perspective, and promote collective accountability.
• Perform weekend leadership rounding on patients and assist the Clinical Manager during the week as needed.
• Contribute to annual employee performance evaluations and attend when evaluations are given; conduct formal staff rounding and follow up with new employees as directed by the Manager.
• Contribute to minor disciplinary actions with Clinical Manager approval, provide feedback on staff development plans, coach staff, and participate in shift-candidate interviews.
• Use retention strategies to recognize and reward staff and serve as a Qualified Observer for annual staff competencies on the shift.
• Participate in unit and PCS quality-improvement initiatives, support bedside use of evidence-based practice and research, and oversee regulatory readiness and the environment of care.
• Promote evidence-based and unit-specific patient-satisfaction practices, including hourly rounding, bedside shift report, discharge calls, and AIDET; monitor chart-audit findings and follow up with employees.
• Perform other duties and responsibilities as assigned.

Benefits

• Wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.
• Tuition reimbursement.
• Loan forgiveness.
• 401(k) matching.
• Lifecycle benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level