This role provides member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services that engage members in total healthcare solutions. The technician will comply with company policies, procedures, and standards of ethics and integrity, utilizing the Open Door Policy. They will operate hardware, process member purchases, and assist with payments, returns, refunds, and exchanges. The position involves providing Pharmacy products and services to members by assisting with prescription and OTC orders, stocking and securing Pharmacy supplies, entering prescription information, and completing required documentation. Responsibilities also include receiving and stocking merchandise, organizing and maintaining the Pharmacy area, and administering clinical service programs like immunizations and point-of-care testing in compliance with State Board of Pharmacy regulations. The role also includes assisting in inventory management, collaborating with healthcare professionals, and participating in training and development programs. The technician will also complete work assignments and priorities by using policies, data, and resources, collaborating with managers and co-workers, and identifying improvement opportunities. The role emphasizes respecting individuals by embracing differences, creating a supportive workplace, and strengthening the team through helping, developing, and mentoring others. It also requires acting with integrity by maintaining high standards of ethics and compliance, modeling company values, and holding oneself and others accountable. Serving customers and members by putting them first and making decisions based on reliable information is crucial. Striving for excellence involves displaying curiosity, a desire to learn, taking calculated risks, and demonstrating courage and resilience, while also driving continuous improvements and supporting others through change.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed