Clinical Services Manager

Adobe Population Health• US,

6d•$130,000 - $150,000•Hybrid

About The Position

Adobe Population Health (APH) is a women-owned health solutions company founded in 2018 with a mission of positively impacting the lives we touch. Headquartered in Phoenix, AZ, with satellite locations across multiple states, APH fosters a culture rooted in inclusivity, human kindness, and high-quality care. Recognized by Inc. 5000 as one of America’s Fastest-Growing Private Companies and honored for a fifth consecutive year as a “Best Place to Work” by the Phoenix Business Journal, APH continues to expand its reach and impact. APH partners with health plans, providers, hospitals, and families to deliver tailored programs including case management, in-home and in-clinic wellness assessments, preventative care, transitional care, and social services. As one of the nation’s few fully integrated healthcare organizations, APH delivers comprehensive, coordinated medical and social support through a wide range of specialized service lines. With continued growth on the horizon, APH is seeking mission-driven individuals who are passionate about improving health outcomes and supporting those in need.

Requirements

Five (5) plus years of clinical experience
Two (2) plus years of leadership experience in a healthcare setting
Strong leadership, coaching, and team development skills
Knowledge of population health, quality metrics, and value-based care principles
Ability to analyze data and translate findings into actionable improvements
Excellent communication, interpersonal, and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency in electronic medical records and healthcare systems
Proficiency in Microsoft Office Suite
Master’s degree in Nursing
Current, unrestricted Nurse Practitioner license.
Active, unencumbered FNP license in Arizona and California (or willing to obtain within 30 days of hire).
Board certification (e.g., ANCC, AANP).
Willingness to obtain additional state licensure as needed.

Responsibilities

Provide clinical direction and support to APPs across clinical services programs.
Develop and implement clinical protocols, policies, and workflows.
Serve as a resource for complex, urgent, and emergent clinical situations.
Lead, manage, and mentor a team of APPs.
Oversee recruitment, onboarding, training, and ongoing professional development.
Conduct performance evaluations, assess competencies, and implement corrective action plans as needed.
Conduct chart reviews to identify documentation gaps and opportunities for improvement.
Lead initiatives to improve documentation accuracy, coding integrity, and quality gap closure.
Develop and implement risk adjustment improvement strategies and remediation plans.
Provide education and training on clinical documentation and best practices.
Establish strategic goals aligned with organizational priorities.
Monitor program performance and implement improvement strategies.
Coordinate with cross-functional teams to ensure appropriate resources, equipment, and operational support.
Build and maintain relationships with internal teams, providers, and external stakeholders.
Collaborate with healthcare providers to ensure coordinated, high-quality care.
Participate in performance and operational meetings with leadership and partners.
Support management of program performance in alignment with scope of work (SOW) and regulatory requirements.
Monitor performance trends and contribute to action plans addressing gaps or underperformance.
Prepare and present clinical, quality, and operational outcomes to internal stakeholders.
Ensure compliance with all HIPAA regulations and protection of PHI.
Maintain and enhance clinical knowledge through continuing education and professional development.
Participate in quality assurance and process improvement initiatives.
Travel up to 25% based on business needs.
Perform other duties as assigned.
Responsibilities are subject to change depending on the needs of the organization.