Clinical Services Manager- Northwest Ortho

University of Arkansas System•Bentonville, AR

20d•Onsite

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy We are seeking a dedicated leader to join our team as the Clinical Services Manager (CSM), overseeing the daily operations of the nursing department within our Orthopedics and Sports Medicine clinic. The CSM partners with regional leadership to translate UAMS strategic priorities into everyday clinical practice, maintaining regulatory compliance, payer requirements, and organizational standards. This role drives evidence-based practice, supports professional growth, and fosters cross-functional collaboration to deliver exceptional patient experiences in a fast-paced specialty clinic. The ideal candidate will have a strong background in clinical management, excellent communication skills, and a proven track record of driving quality outcomes in a healthcare setting. If you are a dynamic leader with a passion for orthopedic and sports medicine, we encourage you to apply for this exciting opportunity. Join our team to make a significant impact on patient care and advance your career in supportive and innovative environment!

Requirements

Bachelor of Science in Nursing (BSN) degree
Five (5) or more years of clinical experience in the field of Nursing
At least three (3) years of experience in a leadership capacity
Current Registered Nurse License in the State of Arkansas.
Current BLS certification or must successfully obtain certification within the first 30 days of employment.
Proof of legal authority to work in the United States on the first day of employment.
Strong organizational and leadership skills
Excellent communication and interpersonal skills
Ability to adapt to changing priorities and handle multiple tasks simultaneously
Knowledge of healthcare regulations and compliance
Proficient in using healthcare software and databases
Desire to foster a culture of continuous learning and professional development
Demonstrates empathy, compassion, and a commitment to delivering quality patient care

Nice To Haves

Master of Science in Nursing (MSN) degree
Ambulatory clinic experience
National Nursing Certification

Responsibilities

Lead daily nursing operations, ensuring efficient staffing, development, budgeting, patient satisfaction, professional growth, and quality outcomes.
Collaborate with regional leadership to align clinical operations with UAMS goals, payer requirements, government regulations, and internal performance metrics.
Implement and uphold the organization’s vision, mission, philosophy, core values, evidence-based practices, and nursing support services.
Practice within the scope and standards of UAMS, the American Nurses Association, and Nursing’s Social Policy Statement.
Drive continuous improvement in patient experience, safety, and clinical quality metrics.
Develop staffing plans, manage budgets, and monitor resource utilization.
Foster a culture of professional development, mentorship, and cross-functional collaboration.
Ensure compliance with all applicable policies, procedures, and regulatory requirements.