Clinical Services Manager (MCS)

DAVITA • East Grand Rapids, MI

22h • Onsite

About The Position

The Manager, Clinical Services functions to varying degrees to achieve the best quality outcomes, patient safety and support to improve patient centered care. The individual functions of each teammate may vary depending on the needs and structure of their Division. Clinical (RN, RD, or LPN) and Leadership Experience required.
Assists in the development, review, revision, and roll out of clinical policies and procedures and/or education materials; including training and monitoring the implementation of clinical P&P in the facility.
Participates with the Regional Director and Facility Administrator in the proactive identification and development of facility specific education and outcome goals, including implementation and monitoring of the goals to achieve desired results.
Coordinates the review and investigation of risk events and participates in the plan of correction and follow-up requested. This includes participating in the QA/QI meetings regularly to ensure areas for improvement are proactively addressed.
Performs facility audits as indicated or scheduled and provide support to the Facility Administrators and Regional Directors, including education of deficiencies in developing a plan of correction and resolution of deficiencies.
Ascertains specific training needs in the division/region and implement a plan to address these needs, which may include providing continuing education and in-services/materials to teammates and patients to improve knowledge base and meet regulatory and safety requirements, on an as needed basis.
Other duties as assigned.

Requirements

• Clinical (RN, RD, or LPN) and Leadership Experience required.

Responsibilities

• Assists in the development, review, revision, and roll out of clinical policies and procedures and/or education materials; including training and monitoring the implementation of clinical P&P in the facility.
• Participates with the Regional Director and Facility Administrator in the proactive identification and development of facility specific education and outcome goals, including implementation and monitoring of the goals to achieve desired results.
• Coordinates the review and investigation of risk events and participates in the plan of correction and follow-up requested. This includes participating in the QA/QI meetings regularly to ensure areas for improvement are proactively addressed.
• Performs facility audits as indicated or scheduled and provide support to the Facility Administrators and Regional Directors, including education of deficiencies in developing a plan of correction and resolution of deficiencies.
• Ascertains specific training needs in the division/region and implement a plan to address these needs, which may include providing continuing education and in-services/materials to teammates and patients to improve knowledge base and meet regulatory and safety requirements, on an as needed basis.
• Other duties as assigned.

Benefits

• Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave
• Professional development programs
• On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed