Clinical Services Coordinator - Levine Children's Congenital Heart Center
About The Position
The Clinical Services Coordinator functions as a specialist in administrative clinic services for a department. This role requires expertise in patient registration, scheduling, medical records, and employer-directed healthcare compliance and reporting. The coordinator maintains knowledge of clinic procedures, trains new staff, and serves as backup for support positions. They may also plan and direct the work of clinic support staff and act in the absence of management. This position participates in clinic improvement activities, assists with implementing new systems (like EMR transitions), coordinates workflow, and responds to customer inquiries. Key duties include performing registration and scheduling, maintaining compliance files, gathering documentation, updating patient records, compiling statistical reports, and managing clinic supply inventory.
Requirements
- High school diploma or GED equivalent with four years of related experience performing clinical duties including two years performing administrative clerical duties requiring discretion and independent judgment.
- Strong communication skills
- Supervisory ability
Responsibilities
- Functions as a specialist in the area of administrative clinic services for a department, which include functioning as an expert in areas such as patient registration, scheduling, medical records, and employer directed health care compliance, and reporting requirements.
- Maintains a thorough knowledge of the clinic's procedures and standards. Trains and orients new staff and serve as backup/fill-in for support positions as needed.
- May plan and direct the work of clinic support positions. Acts in the absence of management in particular situations as directed by supervisor.
- Participates in clinic improvement activities and assists administration with the implementation of new/revised clinic systems and procedures. Examples of this may include transitioning to an Electronic Medical Record (EMR) system, coordinating workflow, and responding to customer inquiries.
- Performs a variety of registration and scheduling duties.
- Maintains control files on professional service compliance status, reviews records and reports for accuracy and completeness, answer inquiries.
- Coordinates and participates in activities involved in documenting compliance to include gathering and compiling documentation and updating patient records.
- Assists in the compilation of statistical reports and analyses reflecting operational activities.
- Maintains inventory of clinic supplies as required.
- Performs other related duties incidental to the work described herein.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
