CLINICAL SERVICES COORDINATOR, RN - FULL TIME

WATSON CLINIC LLP•Baltimore, MD

6d•Onsite

About The Position

Manages and directs daily operation of assigned staff. Manages services and activities of clinical service/profit centers, Manages performance of staff and promotes high morale, Assists Director in meeting departmental goals/objectives, and promotes and directs a cost-effective operation.

Requirements

RN
Graduate of an accredited school of Registered Nursing.
Current Florida State R.N. license.
Minimum of five years management experience in a fast paced environment.
Ability to multi task, prioritize and possess critical thinking skills.
BLS certification required.

Nice To Haves

Out Patient management experience preferred.
ACLS certification preferred.
Management/supervisory experience

Responsibilities

Manages daily operations of assigned areas to provide quality service and support to patients and physicians.
Ensures all staff perform their assigned duties and responsibilities.
Maintains the Kronos system and develops work assignments and call schedules.
Coordinates staff vacation and time off.
Supervises the performance of assigned staff, maintains good employee relations, and promotes high staff morale.
Completes all staff performance evaluations and initiates appropriate disciplinary actions.
Assists in the hiring and firing of staff and ensures staff compliance with all Clinic policies and procedures.
Keeps current on all staff concerns.
Maintains effective communication with physicians.
Ensures that all physician office policy and procedures are followed that support the delivery of high quality patient care.
Coordinates physician appointments and schedule changes.
Conducts periodic QA/RM audits.
Ensure facility is kept in optimal condition.
Handles all patient complaints and monitors the appropriate interface between patients and staff.
Conducts patient satisfaction surveys.
Ensures the facility meets all OSHA, HIPAA, AAAHC and other federal and state regulatory requirements.
Communicates with Clinical Director to stay abreast of issues and concerns.
Performs other duties as assigned and necessary to ensure an efficient and well run facility operation.