Medical Assistant (Decatur)

Piedmont Urgent Care by Wellstreet

4d•Onsite

About The Position

The Clinical Service Representative (CSR) is a key member who works in conjunction with physicians, midlevel practitioners, office and clinical staff to provide patient care management, administrative functions, and routine clinical procedures in our WellStreet Urgent Care's fast paced, high-energy clinical office environment.

Requirements

Successful completion of a MA, EMT, Paramedic, LPN, RN or Radiology Technology program from an accredited institution
Must have certifications and/or licenses in applied field based on state law
One year of relevant healthcare experience preferred; preferably urgent care or emergency department
Willing to train stellar new graduates
Must be proficient in venipuncture and injections
Knowledge of clinical procedures, medical anatomy, and physiology
Required to travel to other WellStreet Urgent Care centers as needed to support business needs

Nice To Haves

A positive attitude toward patients, families, and coworkers.
Willingness at all times to go the extra mile to create an outstanding experience for customers and to train and lead the center team to do the same.
A desire to work in concert with others in an upbeat and supportive atmosphere while reinforcing the WellStreet mission to provide uncompromising service.
A compelling desire to serve others, improve your community’s health, and have fun every day.

Responsibilities

Prepare patient(s) for and assist with examination and/or treatment
Perform triage and obtain vital signs
Obtain and accurately document patient history in Electronic Medical Record (EMR) in a timely manner
Collect and maintain all patient and business documents while always maintaining confidentiality
Collect routine laboratory specimens including phlebotomy, urinalysis and/or oral swabs
Administer medications and non-intravenous injections (intramuscular, subcutaneous and/or intradermal)
Start an IV, place a catheter and perform splinting when needed/directed
Perform various clinical, aseptic and/or basic laboratory procedures
Document within Electronic Medical Record (EMR) all medical interventions timely and accurately
Train and assist with our Occupational Medicine service line utilizing our current EMR system, drug screening, breath alcohol testing, audiograms, respiratory fit, pulmonary function testing and/or abiding by the systems and/or protocols set forth by the company
Understand and enforce standard health care regulatory requirements
Responsible for quality assurance program for compliance with CLIA waived laboratory and patient result trackers
Always ensure HIPAA and OSHA compliance
Perform office procedures including all general administrative duties; ability to operate all office medical equipment
Other duties as assigned