Clinical Service Nurse II

Duke Careers•Raleigh, NC

4d•Hybrid

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina. Duke Nursing Highlights: Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility) Clinical Service Nurse Job Location: Duke Vascular Surgery at Brier Creek, 10207 Cerny St, Raleigh, NC Job Summary: We are seeking a CLINICAL SERVICES NURSE in our Vascular Surgery and Vein Clinic located in Raleigh, NC to be accountable for clinical expertise for specific patient populations. The incumbent functions as a clinician, educator, investigator, consultant, and leader. Clinical judgments are based on a synthesis of current research, concepts, principles, theories, and outcomes to solve complex problems. The incumbent functions as an integral part of an interdisciplinary team, contributing to excellence in patient care, research, teaching, and in providing leadership to the organization.

Requirements

Work requires graduation from an accredited BSN program. Exception: Registered nurses hired before July 1, 2014 are not required to enroll in a BSN program to remain in this job classification.
Work requires 3 years of registered nursing (RN) experience.
Work requires a minimum of 12 months of ambulatory nursing experience.
Must have current or compact RN licensure in the state of North Carolina.
BLS required.

Responsibilities

Partner with Vascular Surgery provider(s) to help manage patient care, document treatment plans, coordinate inter-visit imaging and referrals, and initiate surgical case scheduling.
This position will require in-person attendance and travel between multiple Duke Vascular Surgery locations: Duke University Medical Center in Durham and the Duke Vascular Surgery and Vein Center at Brier Creek.
Serve as a resource person in a nursing specialty area for patients, nurses, and other health team members throughout the Duke University medical center and community agencies.
Perform other related duties incidental to the work described herein.
Follow up to assure labs/procedures are completed, discuss abnormal results with provider, call patients with explanation of abnormal results, annotate normal results and forward to patients via MyChart or mail only if no MyChart account.
Coordinate labs/studies with outside facilities, obtain appointments with specialists and coordinate w/pt., review all grid sheets after clinic-to ensure items were completed.
Manage incoming patient calls, coordinate plans with providers, and return patient calls.
Manage prescription refills as directed by provider.
Complete prior authorizations, patient/insurance requested forms, and coordinate referrals.