Clinical Secretary - Neuro Critical Care Unit

Methodist Health System • Dallas, TX

1d • Onsite

About The Position

The Clinical Secretary provides general office and secretarial services for the Neuro Critical Care Unit, including filing, reception, telephone support, and word processing. The role supports an outstanding patient experience through effective communication and administrative coordination. Responsibilities also include assisting with new-secretary orientation, maintaining supply levels, supporting clinical-team communications and bed tracking, responding to patient call bells, and transcribing physician orders.

Requirements

• High school diploma or equivalent required.
• Ability to type 30 words per minute.
• Ability to communicate professionally and effectively, orally and in writing.

Nice To Haves

• One year of work experience preferred.

Responsibilities

• Coordinates and assists in orientation for new secretaries.
• Maintains PAR levels by ordering office, clinical, and nutritional supplies as needed.
• Performs receptionist duties, including answering department telephone calls and recording complete messages, greeting patients and visitors professionally and promptly, providing general information and direction, maintaining appointment schedules, and maintaining department files.
• Prepares reports, records, and clinical packets and ensures their accuracy and completeness.
• Communicates with the clinical team regarding pending discharges, occupied and unoccupied bed status, and bed-tracking reports.
• Maintains organization and cleanliness in and around the work area, centralized nurses' station/work area, and other assigned areas.
• Manages the patient intercom system by answering call bells promptly and notifying appropriate clinical staff in a timely manner.
• Transcribes physician orders accurately.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED