Clinical Secretary - Surgery, Prep, and Recovery - Days (5a-1p) - 20hrs/wk

University of Michigan Health-West•Wyoming, MI

39d•Onsite

About The Position

The Clinical Secretary I functions as the focal communication point in the department and is responsible for all clerical and receptionist activities. The Clinical Secretary I also monitors the cardiac telemetry screens for changes in rate and rhythm and responds appropriately.

Requirements

High school diploma or equivalent
Understanding and proficient use of medical terminology
Data entry/typing skills
Ability to operate DOS and Windows based computer software
Exemplary organizational skills
Ability to multi-task
Exemplary customer service and communication skills

Nice To Haves

Monitors cardiac telemetry screens for changes in rate and rhythm and responds appropriately.

Responsibilities

Maintain the integrity of each patient’s medical record, including assembling paper components, scanning documentation into the electronic medical record, printing identification, filing reports, witnessing consent forms, and monitoring chart locations.
Communicate orders and information to other departments via phone, fax, pneumatic tube system, or computer message; schedule procedures with outside agencies; initiate forms for admission, discharge, transfer, and consultation; place orders for special equipment and supplies; process charges and credits; and review unprocessed orders.
Maintain current patient information to facilitate efficient and safe patient care delivery, including updating communication boards and log books, updating patient information in the computer system, collaborating with admissions, discharges, and transfers, and scheduling procedures and transfers with outside agencies.
Assist internal and external customers by greeting and directing patients and visitors, receiving and directing phone calls, answering patient call lights, facilitating communication regarding patient care activities and location, referring requests to nursing staff, and acting as a communication coordinator during emergencies and STAT requests.
Maintain a clean, safe, and efficient workstation, ensuring adequate quantities of forms, supplies, and equipment, and maintaining equipment in proper working order.
Perform other tasks as assigned by the Registered Nurse in charge.
Participate on department or hospital committees as requested.
Attend and participate in inservices and meetings related to job description.
Demonstrate flexibility in staffing patterns and resolution of staffing conflicts.
Participate in temporary assignment measures, including floating to other departments and working various shifts.