Clinical Scheduler

Concordia Lutheran Ministries and Affiliates•Ligonier, PA

3d•Onsite

About The Position

Concordia at Bethlen is a faith-based, non-profit continuing care retirement community located in historic Ligonier, Pennsylvania. Joining the Concordia family in 2023, Bethlen has a rich history of caring for the needs of others dating back to 1921. The service organization consists of 44 retirement living cottages, 72 personal care units and 96 skilled nursing units. We offer MANY healthcare careers – from nursing to operations support and everything in between – you will be surprised about how many opportunities you have to find a career you will love with Concordia at Bethlen! Are you a highly motivated and organized individual with a passion for healthcare administration and making a real difference in patient care? Join our dynamic team at Concordia Home Health and Hospice of Bethlen as a Clinical Scheduler you will collaborate with our clinical field staff to coordinate home care visits and support the daily scheduling operations of our agency.

Requirements

Proficiency in computer applications, particularly Word and Excel.
Strong organizational skills with a keen attention to detail.
Effective communication and interpersonal abilities.
Capability to prioritize and manage daily tasks.
High school diploma or equivalent required.

Responsibilities

Develop new daily and weekly schedules for staff and create annual model calendars.
Verify clinician-provided schedules against computer-generated schedules and make necessary adjustments.
Ensure recent visits are accurately recorded to avoid overlooking patient recertifications.
Confirm that clinician-written visit frequencies align with actual visit patterns, contacting clinicians for corrections as needed.
Reassign patients to covering clinicians during vacations and other absences.
Process orders and assign them to the appropriate clinician, addressing any computer-related issues.
Schedule Telehealth installations and removals.
Respond to general inquiries from staff and patients via phone, email, or in person.
Identify and report any issues or concerns regarding patients and staff.
Communicate any changes in the daily schedule to relevant supervisors or staff members.