About The Position

UC Health is hiring a full-time Registered Nurse (RN) Supervisor for the Cardiac Acute Care unit at UC Medical Center. The Clinical Shift Supervisor ensures excellent patient care, supports efficient patient flow and customer service, and supervises nursing staff. The supervisor contributes to staff evaluations and completes evaluations for their regular staff cohort, supports cost containment, and helps manage employees’ use of resources. The position requires leadership knowledge and effective interpersonal communication skills. The supervisor provides operational leadership during the shift, adjusting patient assignments and resources to meet changing needs. The role includes coaching and mentoring staff, leading improvement initiatives, supporting safe and compliant care, managing staffing and scheduling for a staff cohort and shift, and serving as a clinical resource for the specialty area. The supervisor also supports staff orientation and professional development, ensures equipment and supplies are available and functioning, and engages staff in performance improvement and shared governance activities.

Requirements

  • Graduate of an accredited school of professional nursing.
  • Bachelor’s degree in nursing required.
  • Current Ohio license as a Registered Professional Nurse (RN).
  • ACLS and BLS certification; these may be obtained after hire.
  • Knowledge of operational leadership, including patient flow and adjusting resources to meet changing needs.
  • Leadership and effective interpersonal communication skills.
  • Ability to coach and mentor staff.

Nice To Haves

  • Strategic, adaptable, growth-oriented, and team-focused personality.

Responsibilities

  • Ensure excellent patient care and promote patient satisfaction.
  • Maintain efficient patient flow, throughput, and capacity management; adjust assignments and resources to meet changing shift needs.
  • Supervise, coach, mentor, and counsel staff; provide immediate counseling when behavior or incidents negatively affect patient care or the work environment, and document incidents.
  • Provide input on staff evaluations and complete evaluations and annual performance appraisals for the regular staff cohort.
  • Manage staffing and scheduling responsibilities for the cohort and shift.
  • Support cost containment and efficient use of resources and supplies.
  • Identify equipment and supply needs and ensure necessary equipment is available and properly functioning.
  • Lead and implement operational improvement initiatives, benchmark internal processes, and report results of patient-satisfaction improvement trials to leadership.
  • Ensure shift practices comply with state and federal medical laws, including EMTALA, HIPAA, and House Bill 316, and enforce corporate compliance and applicable policies, standards, accreditation, and licensing requirements.
  • Identify and oversee risk-management issues and promote patient-care safety standards.
  • Engage staff in departmental performance-improvement activities and assist the manager in evaluating care quality and staff performance through observation, monitoring, interviews, and documentation review.
  • Participate in hiring and selection, shadowing, and staff orientation to maintain standards of care and competency.
  • Collaborate with the department educator and provide or coordinate orientation and education needs.
  • Maintain hospital-wide and department-specific nursing competencies and complete annual competencies on time.
  • Serve as a clinical resource for the specialty area, promote evidence-based practice, and help identify and operationalize best practices.
  • Facilitate conflict resolution, promote staff retention and team collaboration, and empower staff through shared governance and unit-based council participation.
  • Support professional development and growth for assigned staff.
  • Assist with developing and revising departmental standards, policies, and procedures.
  • Ensure staff behaviors support UC Health’s stated RITE Values, mission, and vision, and provide transformational leadership related to PFCC.
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