Clinical RN Manager, Home Care

BAYADA Home Health Care•Jersey City, NJ

8h•$92,000 - $98,000•Hybrid

About The Position

BAYADA HOME HEALTH CARE is seeking a full-time Clinical Manager for our Jersey City Assistive Care State Programs office in Jersey City, NJ. This role supports clients receiving state-funded home care services throughout the local community. Our Assistive Care services help clients safely remain at home by providing personal care, companionship, and support with activities of daily living (ADLs). As Clinical Manager, you will lead caregivers and field staff, support client and family relationships, and help ensure services are delivered with compassion, excellence, and reliability. This is a highly visible leadership role at the center of client experience and caregiver engagement. You’ll partner closely with the office team to manage changing priorities, support service quality, address client and staffing concerns, and help the office continue serving more people in need of care.

Requirements

Bachelor’s degree in healthcare, business, human services, or a related field with at least 2 years of relevant experience; or an associate degree with at least 3 years of relevant experience
Experience in healthcare, home care, human services, case management, or service operations
Prior leadership or supervisory experience in healthcare, human services, or a service-based environment
Strong organizational, communication, relationship-building, and problem-solving skills
Ability to manage competing priorities in a fast-paced office and field environment
Comfort using computer systems for documentation, communication, scheduling, and reporting
Commitment to BAYADA’s mission and The BAYADA Way of compassion, excellence, and reliability

Nice To Haves

Experience in Assistive Care, personal care, private duty, or home care services
Experience working with Medicaid, state-funded, or state waiver programs
Experience managing caregivers, scheduling services, or coordinating field staff
Experience with client assessments, care plans, service authorizations, or quality assurance
Knowledge of local community resources and service providers
Fluency in Spanish and the ability to communicate effectively with Spanish-speaking clients, families, and caregivers

Responsibilities

Lead, mentor, and support a team of caregivers, including HHAs and CNAs, and other field staff
Oversee client services, including onboarding, care plan development, service coordination, and ongoing delivery of care
Conduct client assessments, supervisory visits, service check-ins, and occasional field visits
Build strong, trusting relationships with clients and families
Respond to and resolve client, family, caregiver, and staffing concerns with professionalism and urgency
Partner with scheduling and office leadership to support staffing, coverage, and reliable service delivery
Ensure services align with client needs, care plans, BAYADA policies, state regulations, and documentation standards
Review service quality and follow up on incidents, complaints, missed services, and performance concerns
Support caregiver engagement, accountability, coaching, and performance development
Participate in recruiting, interviewing, hiring, onboarding, and orientation of field employees
Collaborate with referral sources, families, caregivers, and internal teams to promote client satisfaction
Support quality assurance and performance improvement initiatives
Help maintain accurate client and employee records and timely documentation
Contribute to office growth through excellent service, strong relationships, and a positive reputation in the community
Model The BAYADA Way and foster a respectful, team-oriented, mission-driven culture
Participate in the on-call rotation as needed