Clinical Reviewer (LMFT or LCSW) - Remote in CA

Acentra Health, LLCUNAVAILABLE, California
Remote

About The Position

Acentra Health is seeking a dedicated and experienced Clinical Reviewer to join our growing and mission-driven team. In this position, you will leverage your clinical expertise to review medical records, ensuring alignment with established clinical criteria, guidelines, and contractual requirements. This is a remote position, and candidates must live in California and hold an active, unrestricted California LMFT or LCSW license. This role offers the opportunity to make a meaningful impact by supporting high-quality healthcare decisions that improve outcomes for patients and communities.

Requirements

  • Must hold an active California license as a Licensed Marriage and Family Therapist (LMFT) or Licensed Clinical Social Worker (LCSW) and a master’s degree in a directly related field from an accredited institution.
  • Demonstrated knowledge of medical records review, medical terminology, and common disease
  • Experienced in performing clinical reviews to ensure established criteria are met, maintaining accuracy in inpatient documentation, and adhering to all compliance guidelines and contractual obligations.
  • Skilled in conducting utilization reviews and patient chart reviews with accuracy and timeliness.
  • Strong clinical assessment, analytical, and critical-thinking skills with the ability to apply evidence-based criteria.
  • Excellent written and verbal communication skills, with the ability to effectively collaborate with providers, peers, and stakeholders.
  • Detail-oriented with excellent organizational skills and the ability to prioritize and complete tasks efficiently within established timelines.
  • Proficient in computer-based software and tools, including Microsoft Office Suites; Word, Excel, Outlook, and Teams.

Responsibilities

  • Ensure the accuracy, quality, and timeliness of all assigned review cases in accordance with contractual and regulatory requirements.
  • Proactively assess, prioritize, and manage daily workloads and review queues, adjusting work schedules as needed to effectively meet departmental demands.
  • Collaborate with the Supervisor to support and participate in ongoing quality monitoring and performance improvement initiatives.
  • Maintain current knowledge of clinical practices, evidence-based guidelines, and internal review processes to ensure high-quality, compliant reviews.
  • Serve as a liaison to healthcare providers by addressing customer service inquiries and facilitating effective problem resolution.
  • Perform all applicable types of clinical reviews as dictated by workload volume and business needs.
  • Build and sustain positive, professional working relationships with both internal teams and external stakeholders.
  • Participate in required training sessions and scheduled meetings to remain informed of process updates, policy changes, and organizational initiatives.
  • Cross-train across functions to support a flexible workforce and ensure continuity in meeting client and customer needs.
  • Read, understand and adhere to all corporate policies and procedures, including full compliance with HIPAA Privacy and Security regulations.

Benefits

  • comprehensive health plans
  • paid time off
  • retirement savings
  • corporate wellness
  • educational assistance
  • corporate discounts
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