Clinical Review Nurse

Abbott•Overland Park, KS
•Onsite

About The Position

The Clinical Review Nurse works within Abbott’s Toxicology division, Workplace Solutions, at its Overland Park, Kansas site. This in-office role supports Workplace Solutions clients by ensuring the accuracy and integrity of drug-testing reviews and occupational-health medical reviews. The nurse communicates with donors to assess whether a legitimate medical explanation accounts for a confirmed positive or invalid drug-test result, and reviews physical examinations, medication disclosures, and other medical documentation to determine whether employees and drivers meet employer requirements and applicable Department of Transportation (DOT) regulations and guidelines. The role consults with physicians as needed and communicates with donors, employees and drivers, employers, laboratories, collection sites, clinics, and medical providers to resolve cases and obtain or correct documentation. The Clinical Review Nurse provides subject-matter expertise in drug-testing services, follows established standard operating procedures and quality policies, and contributes to process improvement and department goals. The position is in-office in Overland Park, KS, Monday through Friday, 8:00 a.m. to 5:00 p.m., with no travel required.

Requirements

  • Associate degree in nursing.
  • Current Registered Nurse license.
  • At least 3–5 years of experience in occupational health settings, hospital nursing, and outpatient nursing.

Nice To Haves

  • Bachelor’s degree in nursing.
  • Call center or phone triage experience.
  • Certified Occupational Health Nurse credential.
  • Certified Nurse Case Manager credential.

Responsibilities

  • Execute and provide subject-matter expertise for drug-testing services across Workplace Solutions clients.
  • Work with drug and alcohol testing staff and support personnel to uphold the integrity of the clinical review process.
  • Interpret and report client results in accordance with Workplace Solutions written standard operating procedures.
  • Review documentation for errors, speak with donors by phone, and determine whether a legitimate medical explanation accounts for a non-negative laboratory report.
  • Review physical examination documentation for completeness and accuracy using established Occupational Health Services processes.
  • Evaluate medical documentation to determine whether employees and drivers meet job requirements and DOT regulations or guidelines.
  • Review medical documentation for employees on medical leave to determine whether they meet DOT regulations and recommendations for return to work as DOT drivers.
  • Review DOT driver medication disclosures, determine whether a safety-sensitive letter is needed, and identify changes in medical status associated with reported medications.
  • Review donor-submitted laboratory and ancillary test results, vaccine and TB records, and OSHA respirator questionnaires against client requirements.
  • Follow up with medical providers, clinics, employers, and employees or drivers to obtain corrections and additional documentation or records.
  • Provide updates to employers about the status of medical cases under review.
  • Receive phone and email inquiries about pending physicals, self-reported medications, and medical cases.
  • Provide feedback to laboratory and collection-site representatives about performance problems, as needed.
  • Provide feedback to clients and tested persons about problem cases.
  • Consult with consulting physicians as needed.
  • Participate in process-improvement discussions with Workplace Operations Leadership.
  • Participate in developing annual Medical Services and Drug & Alcohol Testing Services Department goals and objectives.
  • Ensure compliance with applicable Abbott Rapid Diagnostics quality policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • Retirement savings plan with high employer contribution.
  • Tuition reimbursement.
  • Freedom 2 Save student debt program.
  • FreeU education benefit, an affordable and convenient path to a bachelor’s degree.
  • Career development opportunities with an international company.
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