Clinical Resource Specialist
About The Position
At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. At LUX Infusion, we’re reimagining infusion care as something more human, more supportive, and more connected. We lead with compassion and clarity - helping patients feel confident in moments that matter, while giving providers and partners the trust and insight they need to deliver better outcomes.
Requirements
- Must hold an unexpired Registered Nurse license, in good standing.
- Prefer two to five years of experience with a record of achievement.
- Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
- Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.).
Nice To Haves
- Bachelors’ degree in nursing or equivalent required (nursing degree preferred).
- State Board of Nursing License required.
Responsibilities
- Knows, understands, and demonstrates the organization’s mission, vision and values.
- Demonstrates knowledge and skills to competently care for all assigned patients
- Completes screening assessments of physician assigned cases to determine medical necessity/status determination needs. Reassesses, monitors, and modifies transition needs as appropriate.
- Conducts concurrent medical record review using established medical necessity criteria to determine correct level of care for patients.
- Provides education to all health care team members regarding requirements to meet regulatory standards.
- Promotes effective and efficient utilization of clinical resources from start of care to finish.
- Serves as a patient advocate.
- Assists in creation of Letters of Medical Necessity and Appeal Letters for MD
Benefits
- The opportunity to grow with a company building something meaningful
- Supportive, collaborative teammates
- A patient‑first, clinician‑led culture
- Purpose‑driven work with real impact
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
