Clinical Resource Nurse Practice

Covenant Health•Nashua, NH

About The Position

The Clinical Resource Nurse Practice supports and promotes the mission and values of Covenant Health Ministry. In collaboration with IMG leadership, the role supports the hiring, onboarding, orientation, training, competency oversight, and performance evaluation of clinical staff. The nurse maintains clinical schedules and timekeeping, serves as the practice point person when the Practice Operations Manager is absent, and helps improve workflows to support patient flow, communication, and follow-up care. The role performs Registered Nurse or Licensed Practical Nurse clinical duties according to the practice’s needs and is accountable for patient safety and quality outcomes. Responsibilities include conducting staff meetings, introducing workflows and policies, auditing documentation, overseeing required quality and proficiency controls, supporting performance improvement and staff development, and collaborating across IMG practices and with interdisciplinary teams. The nurse participates in leadership meetings, clinical councils and committees as needed; incorporates evidence-based practice; and communicates safety information to staff. For specialty practices, the role may also perform appointment, procedure, and/or surgery scheduling activities, including for ambulatory clinics in IMG and HOD.

Requirements

Current licensure in the State of New Hampshire as an RN or LPN.
BLS/CPR and AED certification.
Ability to organize and prioritize work to expedite patient care.
Commitment to maintaining competency and ongoing professional development, including activities required by department or organizational policy.
Organizational, leadership, and teamwork skills.
Ability to develop and maintain effective relationships with medical and administrative staff, providers, patients, and the public.
Excellent critical-thinking and problem-solving skills, including the ability to identify, analyze, and resolve operational issues.
Excellent communication and leadership skills, and the ability to work independently and autonomously.
Ability to work independently and as part of a team in a multidimensional environment.
Creative, flexible, self-motivated, and professional, with sound judgment and the ability to implement activities consistent with service excellence.

Nice To Haves

Three or more years of physician practice nursing experience.
Supervisory or leadership experience.

Responsibilities

Support and promote the mission and values of Covenant Health Ministry.
Participate in interviewing, onboarding, orientation, and training of new clinical staff in collaboration with IMG leadership.
Assist with oversight of clinical competency completion and adherence.
Maintain clinical scheduling and timekeeping.
Act as the practice point person in the absence of the Practice Operations Manager.
Evaluate and conduct performance appraisals for clinical support staff in collaboration with IMG leadership.
Evaluate current workflows and suggest improvements to support practice objectives, patient flow, communication, and follow-up care.
Perform RN or LPN clinical duties as required by the practice's variable needs.
Conduct and document clinical staff meetings.
Introduce new workflows, clinical procedures, and policies to clinical support staff.
Audit clinical support staff documentation compliance.
Perform or delegate required quality controls, test controls, and proficiency testing.
Collaborate across the IMG practice network to ensure practices have adequate coverage and support.
Assist the IMG Leadership Team with performance improvement plans and progressive discipline as needed, and mentor staff.
Remain accountable for patient safety and quality outcomes.
Attend IMG leadership meetings and clinical councils or committees as needed to assess standards of practice and disseminate professional practice information.
Collaborate with interdisciplinary team members to identify and implement patient-care initiatives that support high-quality care.
Incorporate evidence-based practice into clinical care delivered by self and others.
Participate in department huddles and communicate results of the organization's daily safety huddle.
Communicate effectively with staff and remain visible and accessible.
Maintain compliance with policies, procedures, and regulatory requirements.
Perform other duties consistent with the role.
For specialty practices, perform appointment, procedure, and/or surgery scheduling activities as applicable, including for ambulatory clinics in IMG and HOD.