Clinical Research Technician
About The Position
DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states. Overall, the Clinical Research Technician is responsible for providing excellent care and a great experience to patients in our clinical research studies, ensuring: Patients have a fun, positive and comfortable experience at our clinic Patient visits are completed accurately and efficiently, maintaining 100% compliance with clinical trial protocols Patient recruitment and enrollment into clinical trials Ensuring patients come to and complete their clinical trial visits throughout the study Data Entry timely and accurately entered for clinical visits into multiple online systems Lead and main point of contact for Pharmaceutical Sponsors and Contract Research Organizations for all clinical trials Ensuring Sponsors and Clients have amazing customer service when they are onsite at our clinic and assuring we are always providing clear, constant communication with them when they are off site Maintaining Physician Trust - You are seen as a go to, knowledgeable resource to our physicians including ensuring the physician is well informed of their schedule and updated on all current clinical trial patients and protocols
Requirements
- B.S or B.A from any accredited university
- Self-motivated, energetic, and positive attitude
- Focus on providing exceptional patient care and creating memorable experiences
- Commitment to client satisfaction and helping clients achieve and exceed their goals
- Belief in high quality and a high standard of compliance to study protocols
- Remarkably organized
- Skilled at problem solving, planning, and being proactive
- Ability to accept ownership of tasks from inception through completion and assume responsibility for personal success
Nice To Haves
- 1 year of professional experience
- Experience in a clinical, patient-facing role
- Customer service experience
- Coffee drinkers preferred... tea drinkers accepted.
Responsibilities
- Providing excellent care and a great experience to patients in clinical research studies
- Ensuring patients have a fun, positive and comfortable experience at the clinic
- Completing patient visits accurately and efficiently, maintaining 100% compliance with clinical trial protocols
- Patient recruitment and enrollment into clinical trials
- Ensuring patients attend and complete their clinical trial visits throughout the study
- Timely and accurate data entry for clinical visits into multiple online systems
- Serving as the lead and main point of contact for Pharmaceutical Sponsors and Contract Research Organizations for all clinical trials
- Providing excellent customer service to onsite Sponsors and Clients and maintaining clear, constant communication with them when offsite
- Maintaining physician trust by being a knowledgeable resource, ensuring physicians are informed of their schedule and updated on current clinical trial patients and protocols
Benefits
- Medical Insurance, with generous employer paid contributions
- Dental and Vision Insurance
- Short and Long Term Disability and Group Life Coverage
- Paid Time Off that builds throughout your career with the company
- 401K (+ discretionary match/profit sharing)
- Quarterly Bonus Plan
- Professional Development Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
