Clinical Research Systems Specialist

Nationwide Children's Hospital•Columbus, OH

About The Position

Provides compliance overview and troubleshooting for clinical research management system support on multiple platforms including OnCore, eRegulatory/eConsent, Smartsheets, and Research EPIC application support, administration and training. Serves as a liaison between the Clinical Research team and the Information Services team.

Requirements

Bachelor’s Degree, or equivalent experience, required.
Accountability in task ownership and solution-oriented work approach; goal oriented
Ability to work independently using initiative and good judgment
Working knowledgeable in the use of information technology
Experience identifying and implementing process improvements
Strong organizational skills including attention to detail and multi-tasking
Exceptional interpersonal skills; ability to work within diverse teams
Ability to filter information, discern importance and initiate plan for project completion
Excellent verbal and written communication skills
Detail-oriented with ability adapt to a variety of situations.

Nice To Haves

Master’s Degree, preferred.
Two years of clinical research experience, or equivalent work experience, preferred.
One year of experience with Research EPIC, OnCore, or similar clinical research management system, preferred.

Responsibilities

Understands and provides recommendations for application set up to align with organizational goals; responsible for coordinating details about current state along with organizational goals to inform future state design.
Collaborates with clinical research management system end users, technical support, key stakeholders and organizational leadership to ensure institutional goals are met.
Responsible for testing and providing feedback about test results to steering committee.
Manages compliance aspects to ensure accurate billing activities for Clinical Research.
Responsible for the development, implementation, and management of overall systems compliance plan.
Tracks projects to ensure compliance within system standards.
Participates in data migration-related activities.
Develops and implements training for clinical research management system end users; provides ongoing support to end users including report writing, status updates and data support.
Identifies requirements and develops reports to meet organizational reporting needs.
Works with internal resources, Advarra or EPIC, where appropriate, to ensure issues are resolved in a timely manner including but not limited to departmental reports, IRB integrations and data reports.
Coordinates the evaluation of upgrades on the test environment and provide feedback to appropriate leaders regarding impact of upgrades.
Articulates to functional area experts the upgrades that may impact current workflow, policies, and procedures.
Develops and uses checklists to ensure that information goes out error-free.