Clinical Research Program Administrator

University of Southern California•Los Angeles, CA

6d•Onsite

About The Position

The Clinical Investigations Support Office provides support to the investigators in conducting cancer-related clinical trials at the USC Norris Comprehensive Cancer Center and its affiliated locations. This position is designed to improve accrual to interventional and treatment cancer clinical trials across various disease areas. It will require close coordination with the various clinical and care delivery sites where USC Norris clinical trials are active or that collaborate with USC Norris to refer patients for trials. This may include USC Norris and Keck clinics (including satellites), Los Angeles General Medical Center, and other referring entities. Responsibilities include coordinating and overseeing screening schedules, managing prescreening operations, assessing patient eligibility, and supporting patient recruitment and navigation efforts. The scope of responsibilities for this position includes reviewing clinic schedules, prescreening patients for specific potential trials, outreach to treating or referring providers, outreach and communication with potential patients, and coordination with the clinical research coordinators who take over once a patient has consented to participate in a specific trial. Furthermore, the employee in this role will need to interface with various trial sponsors to maintain current knowledge of trial status and inquire about enrollment opportunities. This position is designed to support and guide patients throughout the screening and clinical research process by providing compassionate, respectful, and patient centered care while ensuring efficient prescreening, coordination, and communication. This role is committed to upholding the highest standards of integrity and excellence and fostering a collaborative, supportive environment that enables team members to contribute meaningfully to advancing human health and improving patient access to clinical trials and care opportunities.

Requirements

Strong medical background and knowledge of medical terminology.
Prior experience as Protocol Coordinator in clinical oncology research is required.
Ability to work independently with minimal supervision.
Ability to collaborate effectively across multidisciplinary teams.
Exceptional communication and interpersonal skills.
A deep understanding of assigned clinical trials and a strong commitment to connecting patients with the best available care and clinical trial opportunities.
Ability to effectively navigate Electronic Medical Systems and databases to assess patient eligibility.
Detail oriented, organized, flexible and reliable.

Nice To Haves

Bilingual preferred not required

Responsibilities

Review charts and medical records prior to clinic to identify potentially eligible patients and notify investigators accordingly.
Receive inquiries from internal and external (outside USC and LAGMC) providers and complete a pre-screening assessment for one or more potential trials.
Review available records or obtain additional ones as needed to complete an appropriate pre-screening.
Responsible for coordinating and overseeing site screening schedules, managing pre-screening operations and overseeing patient eligibility assessments.
Maintain a thorough understanding of various research study guidelines that include both inclusion and exclusion criteria.
Contact potential patients to assist with scheduling oncology appointments and conduct follow-up communications.
Create and maintain detailed screening logs and records of study candidates, including demographic and outcome information, in compliance with institutional and regulatory requirements.
Educate patients about available clinical trials and participation opportunities.
Explain the study procedures and answer questions to ensure that potential participants understand the study requirements and processes.
Discuss study purpose, procedures, risks, benefits, compensation, and follow-up care with potential participants prior to enrollment.
Provide education about cancer clinical trials and when appropriate, connect patient with care team, support services and available resources.
Implement strategies to support participant recruitment in collaboration with providers and clinical teams.
Prepare mid-year and annual reports related to recruitment efforts and program activities.
Outreach to referring providers to inform them about enrollment opportunities and share specific trial information.
Coordinate appointments and provide patient navigation support by addressing logistical barriers and scheduling challenges that may prevent attendance at appointments.
Assist patients with insurance related concerns by connecting them with appropriate resources and team members.
Develop and maintain strong working relationships with the schedulers of oncology related services.