Clinical Research Coordinator

Mass General Brigham•Boston, MA

21h•$21 - $29•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Spaulding Rehabilitation Hospital Burn Rehabilitation Laboratory is seeking a highly motivated, organized, and team-oriented Research Coordinator. This position is an opportunity to be an engaged and productive member of our research team; our team highly values the contributions of all of its members and is committed to your professional growth. The research coordinator will support various projects in the lab, including a newly-funded stakeholder-engaged study focused on developing, refining, and evaluating a community-based self-management program for adults living with chronic burn injury. The Research Coordinator will support day-to-day study operations, including stakeholder engagement and collaboration on the project, participant recruitment and follow-up, qualitative and quantitative data collection, data management, and dissemination activities. The position involves regular interaction with burn survivors, community partners, clinicians, and members of an interdisciplinary research team and requires professionalism, careful attention to detail, and respect for participants’ rights and lived experiences. Following established policies, procedures, and study protocols, provides assistance on clinical research studies, including recruiting, evaluating, and consenting patients for studies; collecting and organizing patient data; scheduling patients for study visits; performing clinical tests such as phlebotomy, EKGs, etc.; and maintaining and updating data generated by the study. Candidates who are in the process of completing their bachelor's degree have a six-month grace period from their hire date (up to one year if starting on a per diem basis) to provide degree equivalency verification.

Requirements

Bachelor's Degree Related Field of Study required
Some relevant research project work 0-1 year preferred
Careful attention to detail and good organizational skills.
Ability to follow directions.
Good interpersonal and communication skills.
Computer literacy.
Working knowledge of clinical research protocols.
Ability to demonstrate respect and professionalism for subjects' rights and individual needs.
Excellent interpersonal skills and the ability to communicate respectfully with burn survivors, study participants, community partners, clinicians, and research team members.
Strong organizational and time-management skills, with the ability to manage multiple tasks, maintain accurate records, meet deadlines, and adapt to changing priorities.
Careful attention to detail and commitment to high-quality, accurate, and confidential research documentation and data.
Excellent written and oral communication skills, including professional telephone, email, virtual meeting, and group communication.
Ability to use supportive, trauma-informed, participant-centered, and nonjudgmental communication when working with individuals with lived experience of burn injury.
Ability to work independently, take initiative, follow established procedures, seek guidance when appropriate, and contribute effectively as a collaborative team member.
Strong problem-solving skills and ability to anticipate operational challenges and assist with practical solutions.
Ability to learn and apply human subjects research requirements, study protocols, informed consent procedures, and privacy and confidentiality standards.
Ability to support qualitative and quantitative research activities and accurately enter, review, and organize research data.
Proficiency with Microsoft Office applications and ability to learn research and clinical systems such as REDCap, electronic medical record platforms, and other institutional software.
Ability to prepare clear, accessible materials for scientific, clinical, and community audiences.
Professionalism, reliability, cultural humility, and respect for participants’ autonomy, rights, perspectives, and lived experiences.

Nice To Haves

Human subjects research experience preferred.
Experience interacting with patients, people with disabilities or chronic health conditions, or community members preferred.
Experience with participant recruitment, informed consent, surveys, interviews, focus groups, or stakeholder-engaged research preferred.
Experience with REDCap, qualitative data software, statistical software, electronic medical records, or similar research systems is preferred but not required.
Basic knowledge of qualitative or quantitative research methods and data management preferred.
Experience preparing plain-language, community-facing, or educational materials is preferred.

Responsibilities

Reviews proposals for compliance with sponsor and organizational guidelines; verifies that all sponsor requirements are met.
Recruiting patients for clinical trials and conducting phone interviews.
Verifies the accuracy of study forms and updates them per protocol.
Prepares data for analysis and data entry.
Documents patient visits and procedures.
Assists with regulatory binders and QA/QC Procedures.
Assists with interviewing study subjects.
Assists with study regulator submissions.