Clinical Research Coordinator

Mass General Brigham•Boston, MA

1d•Onsite

About The Position

The Clinical Research Coordinator supports multi-year clinical research studies in the Division of General Internal Medicine at Massachusetts General Hospital. Following established policies, procedures, and study protocols, the coordinator works independently under the general supervision of the study Principal Investigator, Dr. Joanna Streck, and Senior Program Manager, Michele Reyen. The role coordinates project activities and subject-oriented study procedures, including patient scheduling and recruitment, eligibility verification, informed consent, questionnaires, adverse-event monitoring, data collection, database management, and quality assurance. The coordinator also supports study administration and regulatory work, including preparing study reports and IRB documentation, corresponding with regulatory groups, maintaining study data in REDCap or other programs, and providing general administrative support. The role may assist with manuscripts, grants, conference presentations, and undergraduate research interns working on study projects. Candidates should be interested in learning about research in diverse medical and community settings, including work with vulnerable populations and people affected by challenging life stressors or medical illness.

Requirements

Bachelor's degree in a related field; experience may be accepted in lieu of a degree.
Some relevant research project work; 0–1 year is preferred.
Fluency in English.
Proficiency in Microsoft Office.
Careful attention to detail and good organizational skills.
Ability to follow directions and work independently.
Strong interpersonal and written and oral communication skills.
Computer literacy and working knowledge of clinical research protocols.
Ability to respect and uphold study subjects' rights and individual needs.
Ability to handle fluctuating priorities and deadlines and collaborate in a team-oriented environment.

Nice To Haves

Proficiency in data analysis software such as SPSS or NVivo.
Statistical programming skills.
Interest in conducting studies in diverse medical and community settings with vulnerable populations.
Interest in working with people affected by challenging life stressors and/or medical illness.

Responsibilities

Review proposals for compliance with sponsor and organizational guidelines and verify that sponsor requirements are met.
Recruit patients or study participants, conduct phone interviews, and assist with interviewing study subjects.
Verify participant eligibility and obtain informed consent.
Schedule patients for study visits and document patient visits and procedures.
Carry out subject-oriented study procedures, including administering questionnaires and monitoring adverse events.
Collect data through focus groups, qualitative interviews, self-report surveys, and biological data collection.
Prepare data for analysis and data entry, maintain study databases, and perform data quality assurance checks.
Design data collection instruments and maintain study data using REDCap or other programs.
Verify study forms and update them according to protocol.
Send and track participant remuneration, such as gift cards.
Assist with regulatory binders, QA/QC procedures, study submissions, and IRB documentation; correspond with the IRB and other regulatory groups.
Prepare study reports and assist with manuscripts, grants, and conference presentations.
Work with undergraduate research interns volunteering on study projects.
Provide general administrative support and follow study procedures.