Clinical Research Coordinator

University of California, San Francisco•San Francisco, CA

19d

About The Position

The Clinical Research Coordinator (CRC) independently manages and coordinates clinical research studies within the UCSF Fein Memory and Aging Center under the direction of the Principal Investigator (PI) and Clinical Research Supervisor. The CRC oversees study operations from initiation through close-out, ensuring regulatory compliance, data integrity, and successful execution of research protocols. The role may support one or multiple concurrent studies, depending on their size and complexity, and serves as a liaison among investigators, research staff, participants, services, departments, and institutional review bodies. The CRC coordinates study operations, participant management, data collection, and specimen management; manages and reports study results; and creates, cleans, updates, and maintains databases and comprehensive datasets. The CRC ensures institutional approvals are obtained before study initiation and manages investigator protocols through the Committee on Human Research (CHR) online system, including renewals, modifications, and new submissions. The position participates in protocol development and review to support Institutional Review Board (IRB) approval and compliance with University and regulatory agency requirements. Additional duties include maintaining regulatory documentation, overseeing data integrity, implementing periodic quality-control procedures, reporting study progress to investigators, coordinating staff work schedules, assisting in training Assistant CRCs, supporting research-staff oversight, and participating in internal and external audits or protocol reviews. Other duties may be assigned as needed.

Requirements

High school graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities.
Mandarin and/or Cantonese verbal and written skills; both languages are preferred but not required.
Excellent verbal and written communication and presentation skills.
Excellent organizational and interpersonal skills, including the ability to work effectively in a diverse team.
Proficiency with Microsoft Word, PowerPoint, and Windows.
Demonstrated analytical and problem-solving skills.
Ability to work effectively in a fast-paced, team-based environment.
Project-management and coordination skills, with the ability to prioritize tasks and meet multiple deadlines across concurrent projects.
Ability to establish cooperative working relationships with patients, coworkers, and physicians.

Nice To Haves

Demonstrated proficiency with REDCap, Qualtrics, or other research software.
Experience working with study subjects or other people ages 5 through 18.
Experience working with data-collection forms and databases.
Mandarin and Cantonese verbal and written skills; both languages are preferred but not required.

Responsibilities

Maintain participant lists and schedule and track participant visits, procedures, and follow-up according to protocol.
Prepare materials for participant assessments in collaboration with team members.
Collect social, behavioral, and educational research data under the supervision of the PI and senior colleagues.
Enter and store behavioral, social, and educational data.
Investigate and resolve data-quality issues and queries.
Report adverse events to appropriate University and outside agencies.
Manage study operations and coordinate research studies from initiation through close-out.
Oversee study data collection and specimen management; manage and report study results.
Create, clean, update, and maintain databases and comprehensive datasets.
Ensure institutional approvals are obtained before study initiation and manage CHR submissions, renewals, and modifications.
Participate in protocol development and review to support IRB approval and regulatory compliance.
Maintain regulatory documentation and implement periodic quality-control procedures.
Report study progress to investigators, coordinate staff work schedules, assist in training Assistant CRCs, and support oversight of research staff.
Participate in internal and external audits or reviews of study protocols.
Attend lab meetings, prepare and maintain meeting agendas as needed, and perform related duties.
Conduct administrative work as needed, including interviewing, managing study supplies, documenting protocols, and managing files.