Clinical Research Coordinator

University of British Columbia•Vancouver, BC

8d•CA$4,567 - CA$5,386•Onsite

About The Position

The Clinical Research Assistant will provide technical and research support for various functions and duties related to clinical research operations at the UBC Amyotrophic Lateral Sclerosis & Related Disorders (ALSRD) Clinic, including involvement in and support for observational studies and interventional trials. This position is situated in the Djavad Mowafaghian Centre for Brain Health (DMCBH) – UBC Vancouver campus. Working conditions consist of locked and shared office space with office furnishings and shared supplies. In addition to areas of the hospital and DMCBH, outpatient study visits take place in clinical offices/exam rooms, and research recording and communication occurs within the research office. Attendance at study progress or research meetings within the hospital or DMCBH is expected. Attendance at clinical research-related professional development training programs or webinars will be strongly encouraged.

Requirements

Completion of a relevant technical program or a university degree in a relevant discipline and a minimum three years of related experience or an equivalent combination of education and experience.
Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Nice To Haves

Certification in current research guidelines and regulations (TCPS2, ICH-GCP, Health Canada Div. 5).
Prior experience in clinical trial conduct.
Ability to translate GCP principles into everyday practice and uphold clinical research best practices, SOPs, protocol requirements, ICH-GCP, and applicable regulatory requirements.
Computer proficiency mandatory, including use of Word, Excel and similar applications.
Working knowledge of REDCap and other standard EDC systems.
Experience & working knowledge in the handling and management of biological specimens.
Training and experience in phlebotomy by venipuncture.
Sound judgment and discretion in maintaining confidentiality & privacy in the management of patient- and study-related sensitive information.
Ability to exercise tact, discretion, diplomacy, and empathy.
Effective interpersonal and communication skills; ability to collaborate with diverse staff, study team members, patients and families.
Superior verbal communication and writing skills, excellent critical thinking, analytical, reasoning, and organizational skills.
Ability to exercise judgement and make sound decisions in accordance with broad research objectives.
Ability to manage multiple tasks and work under pressure to meet deadlines.
Ability to effectively prioritize / independently organize workload & work with minimal supervision, both independently and within a team environment, in accordance with project timelines and team goals.
Availability for some after-hours and weekend work may be required.
Ability to maintain high standards in quality of work, accuracy, and attention to detail.
Ability to learn on the job and adapt to evolving team/project needs appropriately, quickly, and effectively.
Ability to receive and act on constructive feedback.

Responsibilities

Coordinates protocol-related activities for single- and multi-site observational studies and clinical trials involving neurodegenerative disorders.
Oversees participant lifecycle activities, including recruitment, screening, informed consent, enrollment, scheduling, retention, and follow-up.
Conducts protocol-defined study procedures, assessments, clinical interviews, and physiological measurements in accordance with study requirements.
Oversees study visits and procedures in accordance with protocols, procedure manuals, ethical standards, and institutional requirements.
Serves as a resource to study participants and research staff by addressing study-related questions and supporting participant engagement strategies.
Leads data collection, entry, verification, and management activities across multiple studies, ensuring data quality, integrity, and compliance with study requirements.
Develops and maintains study databases, tracking systems, logs, and reports to support study operations and monitoring.
Oversees biospecimen collection, processing, storage, shipment, and inventory management in accordance with protocol and laboratory standards.
Maintains investigational product processes, including inventory control, dispensing, accountability, reconciliation, temperature monitoring, and audit readiness.
Identifies and implements process improvements to enhance data quality, operational efficiency, and study workflows.
Prepares and maintains regulatory and ethics documentation, including REB submissions, amendments, renewals, and essential study files and ensures compliance with study protocols, ICH-GCP guidelines, institutional policies, sponsor requirements, and applicable regulatory standards.
Reviews, documents, and reports adverse events, protocol deviations, and other study issues, ensuring appropriate follow-up and escalation.
Supports sponsor monitoring activities, audits, inspections, and quality assurance initiatives through ongoing review and maintenance of study documentation and processes.
Coordinates day-to-day study operations, timelines, communications, and activities among investigators, research staff, and patients/study participants.
Serves as primary point of contact for sponsors, CROs, and external stakeholders, facilitating communication, issue resolution, and study progress updates.
Develops and maintains study documentation, templates, standard operating procedures (SOPs), and operational resources to support efficient study delivery.
Accountable for generating and maintaining study metrics, enrollment reports, and data summaries as needed, to support study monitoring, decision-making, and performance tracking.
Utilizes electronic data capture (EDC) systems, interactive response technology (IRT) platforms, CTMS platforms, and other digital tools to support efficient study data management and operations.
Provides cross-project support on other clinical trials and research studies as necessary.
Provides guidance, mentorship, onboarding, and training support to junior staff, trainees, and research personnel on study procedures and best practices.
Participates in research team meetings, protocol implementation activities, and quality / process improvement initiatives to support the successful delivery of projects within the ALSRD research program.