Clinical Research Coordinator II
About The Position
At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion. This role is ideal for CRCs who enjoy owning their studies, working with competent teams, and being trusted to execute with precision. Our Scottsdale site is known for its depth of experience, thoughtful study execution, and team-based approach to clinical research—particularly in vaccines, obesity and weight loss, and CNS trials. Headlands Research Scottsdale is a leading dedicated research center with diverse patient access located just north of the Scottsdale Airport. The Headlands Research Scottsdale team conducts trials in multiple therapeutic areas, including but not limited to CNS, Psych, Musculoskeletal, Addiction, Healthy Volunteers, etc. They are known for their integration of technology to streamline processes for their Sponsor/CRO partners and most importantly, subjects. This role is ideal for CRCs who enjoy owning their studies, working with competent teams, and being trusted to execute with precision.
Requirements
- At least 4-5 years of experience managing multiple phase 2-4 industry-sponsored clinical trial studies as the primary coordinator required
- Bachelor's degree OR 2 years of college in a health-related program OR experience and training in conducting clinical trials with knowledge of ICH GCP required.
- Strong understanding of FDA regulations, ICH-GCP, and clinical trial operations
- Experience with EDC, IVRS, and clinical research platforms
- Proficiency in medical terminology and clinical documentation
- Strong organizational skills with the ability to manage multiple studies
- Clear, professional verbal and written communication skills
- Comfortable working onsite in a collaborative, clinical environment
Nice To Haves
- Those interested in taking the next step in managing people
Responsibilities
- Provide the highest level of care for study patients
- Deliver excellent customer service to pharmaceutical clients
- Coordinate all aspects of assigned clinical trials from site initiation through close-out
- Conduct subject visits and ensure accurate, timely documentation in compliance with protocol and standards
- Maintain compliance with protocols, GCP/ICH guidelines, FDA regulations, IRB requirements, and SOPs
- Manage subject recruitment, informed consent, and retention activities
- Ensure timely EDC data entry and resolution of queries
- Report and follow up on AEs, SAEs, and protocol deviations
- Collaborate with investigators, sponsors/CROs, labs, and internal teams
- Prepare for and participate in monitoring visits, audits, and inspections
- Maintain regulatory documentation and ensure training compliance for amendments and systems
- Perform study procedures such as phlebotomy, ECGs, and sample processing (as trained)
- Attend investigator meetings and provide cross-functional support as needed
- Maintain working knowledge of protocols, lab manuals, equipment calibration, and inventory
- Mentor and coach site staff in order to further enhance quality and to best serve our volunteers
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
